By Ao Irish-Setter on January 31, 2014 Verified by Guest

Dr. Motala is always rushing us out the door. I've been going to her for 16 years, and she has no idea who I am every time I come in. She refused to make a referral, because it "took too long to write." I had to make a 2nd appt. to get one from Dr. Docrat. Then, the staff were completely useless. After a 2 weeks of waiting for my derm consultation appt, I started calling every 3 days to check on their progress. They take forever to find your file, and they waste even more time logging INCORRECT information. A month later, I got sick of waiting, so I called around to see and got information for a dermatologist. I called them back and had to give them all the info: phone #, fax #, and address..cause they were too useless to do any of it themselves. All they had to do was phone the referral in. A week later, still nothing. So I went to another dr, and within 24 hours, they got me a consultation appointment with the derm that I requested at dr. Motala's. Thanks for wasting my time!

Write a Comment

By Ao Irish-Setter on January 31, 2014 Verified by Guest

Dr. Motala is always rushing us out the door. I've been going to her for 16 years, and she has no idea who I am every time I come in. She refused to make a referral, because it "took too long to write." I had to make a 2nd appt. to get one from Dr. Docrat. Then, the staff were completely useless. After a 2 weeks of waiting for my derm consultation appt, I started calling every 3 days to check on their progress. They take forever to find your file, and they waste even more time logging INCORRECT information. A month later, I got sick of waiting, so I called around to see and got information for a dermatologist. I called them back and had to give them all the info: phone #, fax #, and address..cause they were too useless to do any of it themselves. All they had to do was phone the referral in. A week later, still nothing. So I went to another dr, and within 24 hours, they got me a consultation appointment with the derm that I requested at dr. Motala's. Thanks for wasting my time!

Write a Comment