By Linda Jacobson on March 31, 2026 Verified by Google

From a completely flooded lower level 3 weeks ago today, to a completely restored lower level, many thanks Bill Rouston, owner, Incore Restoration Group and his amazing team, for making sure that my home was ready for my family to move in for a holiday. My only stipulation was to have carpet and beds back in the house in three weeks time and they exceeded my expectations. Bill managed all of the disaster clean up, contact with insurance and adjuster, and each company needed to complete the job. It was hassle free for me, and extremely professional. Most importantly, it was not stressful, as he handled it all. It takes a village, and this village was EXCEPTIONAL. From removing all the water, flooring, contents, electronics, EVERYTHING, and then bringing it all back with precision care, making sure everything was in its original place, including but not limited to furniture, electronics, art and photographs, and all contents, each team member was professional, kind, patient and did great work. Although I don't recommend going through the flood experience, the restoration was seamless and stress free. Thank you to everyone at Incore Restoration Group.

Write a Comment

By Stephen Rafferty on December 4, 2025 Verified by Google

Incore was an absolute pleasure to work with during a restoration project at my home. Their staff is professional, they keep you informed and they are on your side when it comes to the repair process. I appreciate all the help they provided and their expertise on dealing with various trade work that was needed, dealing with the City on permits and with the insurance company. If you need any sort of restoration services, strongly recommend speaking with Incore.

Write a Comment

By David Wilson on November 6, 2025 Verified by Google

I had a fantastic experience with Incore Restoration Group, LLC. They handled commercial roofing in Wixom, MI and commercial roof repair in Wixom efficiently. Their team also provided water damage restoration services in Wixom, trusted flood restoration in Wixom, MI, and excellent mold removal service in Wixom, MI. Professional, reliable, and affordable—highly recommended!

Write a Comment

By Mark Paquette on October 7, 2025 Verified by Google

Incore is a great company to work with for your contracting needs. I had a small issue with my roof they did 4 1/2 years and had no issues with them coming out and fixing it under warranty. Very reputable company and backs all their work. So happy I had them do my work on my house.

Write a Comment

By Kim Kehres on August 20, 2025 Verified by Google

Awesome response!! Jim was great to work with! I would highly recommend Incor.

Write a Comment

By Jim Holt on May 15, 2024 Verified by Google

Our home was restored to perfection. We had to call Incore when the other company failed to perform the required work. They came in and saved our home. We are completely satisfied with Incore, and our project manager Brian, was on top of everything. We call him night and day with questions and he answered everytime. He either knew the answer or had the answer the next day. We felt we were in good hands.

Write a Comment

By Marcus Miller on April 17, 2024 Verified by Google

Working with Bill and his entire team I can say they are top notch and very professional. I highly recommend Incore Restoration Group!

Write a Comment

By Dana stone on November 19, 2023 Verified by Google

Incore Restoration Group was the best! We had an issue with our home after a big rain storm and called the insurance company. Our ins co recommended Incore. We were so glad we called!! Bill and his team came right out. He let us know what needed to be done that same day. Within a few days he had his crew out taking care of everything. They did a Great job. Bill did a follow up and he even called a few different times to see that we were okay or if we needed anything. We were very happy with his service, and would highly recommend Incore to family and friends. We want to thank you, Bill and the whole team for their wonderful services!! We give you all a 5 Star or beyond rating!!

Write a Comment

By Cathy D on April 2, 2019 Verified by Google

Bill was quick to respond to our emergency. His crew were friendly and considerate. We will definitely use again! Highly recommend! Thank you!

Write a Comment

By Jayantha Liya on September 21, 2018 Verified by Google

Incore staff were very professional. They did everything as they agreed. Bill was very easy to contact and prompt. I highly recommend them .

Write a Comment

By Mike Morris on January 14, 2018 Verified by Google

After our original roof was destroyed by an extremely cold winter we went through our insurance company and with the help on Encore we were able to do a total replacement as the original material was no longer available. The Encore team was very helpful working with the insurance company and we chose the replacement material which was a faux slate. They had supplied two sites where we could see the material is place and that was quite reassuring. The job lasted about three weeks or more as there was quite a lot of material to place. They equipped the site with proper hygiene facilities and cleaned the site up every evening before they left. We couldn’t have been happier with the installation crew and the management team checked in frequently to be sure we were satisfied. After the job, Encore called back to make sure everything was working fine and we said that it was. The follow up was impressive. We also installed edge heaters so that we wouldn’t experience similar problems in the future. After the second year it appeared that the heaters weren’t working so I called Encore to get the name of the sub who installed them. Encore not only had the name but coordinated a meeting with the electricians so that we could get to the bottom of the issue. It was quickly identified and remedied within one week as they had to order a part. All is well and working properly and we are quite satisfied with Encore. The constant assistance from the Encore management team was very impressive and we would recommend them to any future customer without any hesitation. Good luck with your project you will be pleased that you chose Encore.

Write a Comment