By Artem Holub on May 31, 2025 Verified by Google

I purchased the AKC Essentials dog training package at this location in February. After completing the first part of the training by the end of April, the store completely stopped responding. I called multiple times to schedule the remaining sessions — I was either told the trainer was unavailable, they were too busy, or someone would call me back. No one ever did.

I paid for a full package and only received part of the service. This is unacceptable. I’ve since filed complaints with the Better Business Bureau and the Florida Attorney General due to the store’s lack of accountability and refusal to resolve the issue.

I expected much better from a company like Petco. I would not recommend booking training services at this location.

By Palmetto Smile Center on June 24, 2024 Verified by Google

The trainer Juan was amazing , knowledgeable and very informative.

By Yoel Noya on May 28, 2021 Verified by Google

Super nice place and customer attention

By Ismar Paredes on June 17, 2020 Verified by Google

I would give Petco 0 stars if possible!!! If you want to buy food with insects for your dogs, this is the store!!! And of course they won't do anything about it. They just will give you money back. So sad!

By Orlando Puche on March 12, 2020 Verified by Google

They had everything for my dogs. Super