By Enza De Cubellis on October 15, 2026 Verified by Google

Alex
Alex is
A great big thank you to Alex who just unblocked a super complicated kitchen sink drain at my condo after two previous plumbers. Couldn’t even figure out how. Alex is not only super professional, hard-working, and relentless, he is also a pleasure! I cannot be more pleased with his work and customer service 👍 five stars to say the least! with his work and customer service 👍 five stars to say the least!

By Silvia Paoletti on October 12, 2026 Verified by Google

Outstanding service starting from placing an emergency call on a Sunday to obtaining service on same day. The plumber, Mike, was professional, respectful and efficient. Great service that I will highly recommend to family and friends!

By K. Khan on October 9, 2026 Verified by Google

Great service. Very punctual and professional staff. Dedicated to the job while striving for success and customer satisfaction.

By Christopher Waldau on September 17, 2026 Verified by Google

Great customer service! Stefano answered my initial emails quicker than anyone else, and continued to try and find me some solutions via email in order to reduce the number of visits required, thus saving me an unnecessary "frais de deplacement". I was able to be prepared with every thing needed so only one visit was required.

Daniel Longo was the plumber who came for the service and was excellent as well! He worked in a way that tried to minimize any extra work and managed to solve all the problems first to avoid cutting into walls.

All in all, A+ service and highly recommended. Thanks to both Stefano and Daniel!

By Rita Benkhalti on August 27, 2026 Verified by Google

I have used the services of PUM twice in the last 12 months and they are fantastic. Their team is super friendly and responsive. The two different plumbers who went to my unit, on each occasion, called me afer for a debrief (it's a rental so I wasn't on site when they worked). They also explained to the tenant what was happening and how to prevent future problems. They sent me a report with pictures and recommendations after the visit which makes life easier for me. Payment is easy to make online. Plumbing issues are stressful and dealing with PUM really makes the whole process a lot easier to get through. Recommend 100%.

By Isa Kaps on August 12, 2026 Verified by Google

I had a really great experience with Michael. He was on time, professional, reliable and did a high quality job. He fixed our problem and explain everything. It's a 10 stars review!!! I highly recommend them!

By Ana Farias on July 14, 2026 Verified by Google

First time I have used them, I was impressed. Excellent service. Very professional! Luca was fantastic.

By Zoe Wong on July 11, 2026 Verified by Google

Thank you David for your help! David was very kind, professional and respectful. He went the extra mile to ensure that everything was clean when he left - which was greatly appreciated.

By wenke on June 25, 2026 Verified by Google

David is incredible! Not only is he a highly skilled plumber, but he is also incredibly friendly, warm, and professional. He fixed our plumbing issue perfectly. We also found out he has a baby on the way! Wishing him and his growing family all the best. Highly recommend this amazing guy!

By Simone MZ on April 20, 2026 Verified by Google

Great experience with this plumber. They arrived promptly after our call, even on a Friday. Massimo was professional, and did high-quality work. Everything was handled efficiently and with care. I’d definitely use their services again and recommend them to others.

By Dora Iantomasi on March 17, 2026 Verified by Google

I’ve had a great experience with Plomberie Urgence Montreal. Their team is professional, reliable, and extremely easy to work with.

From the moment a service call is placed to when the work is completed, everything is handled seamlessly and efficiently—it’s truly on point. They are quick to respond, make scheduling simple, and are very accommodating with both my availability and my tenants’ schedules.

One of the things I appreciate most is their transparency—they provide before-and-after photos of the issue and the repairs, which gives great peace of mind and clarity on the work being done.

It’s rare to find a company this consistent and dependable. I highly recommend their services.

By Allan Schachter on March 16, 2026 Verified by Google

Fantastic company. We had an emergency and Frank called us back within minutes of our leaving a message and was at our house quickly as promised. The problem was rectified rapidly and he gave us great advice. And while we expected to have to clean the bathroom afterwards, we really appreciated that Frank took care of that for us as well. This is indeed the company you want to call - emergency or not!!!!

By Ala Cz on February 27, 2026 Verified by Google

Mike arrived on time, worked quickly, and did a great job. Everything was explained clearly, and the work was done efficiently and professionally. Clean, well-organized, and trustworthy. I would definitely call him again if needed.

By Anto M on February 26, 2026 Verified by Google

Massimo and Michael did a great job! They were on time and attentive to every detail. Made sure to check and test everything that was changed, cleaned their area of work, were courteous and friendly too. Thank you Stefano and Plomberie Urgence Montreal.

By Kevin Tang on February 19, 2026 Verified by Google

Probably the best Plumbery experience I ever have. Quick and efficient and the quote is reasonable.
At first, they tried to fix the problem but the water was frozen so they couldn't verify the leaking and it started to leak again 2 weeks after. They came back and repaired it with no cost.
David was professional even though he was a trainee and Massimo was also good despite the fact he couldn't fix totally the problem. Highly recommend.

By Matthew Caron on February 13, 2026 Verified by Google

I had water backing up from my sink and washing machine, and they were able to get here in less than 2 hours.
Michael was very professional and knowledgeable. He was able to resolve the issue and also replaced a leaking trap.
Would recommend!

By Giso Iravani-Manesh on December 18, 2025 Verified by Google

I had an exceptional experience with Stefano from Plomberie Urgence Montréal and can’t recommend him highly enough!! From the moment he arrived, it was clear that he takes a great deal of pride in his work and brings a level of professionalism and care that is truly rare.

What stood out the most was Stefano’s remarkable work ethic. He approached every part of the job with patience, attention to detail, and a commitment to doing things properly rather than rushing through. It’s incredibly reassuring to have someone in your home who treats the work as if he were doing it for his own family!!

Stefano is also extremely patient and generous with his explanations. I had a lot of questions (and some that probably weren’t very technical!), and he took the time to answer each one clearly and respectfully. He never made me feel rushed or embarrassed for not understanding plumbing terminology. Instead, he made sure I truly understood what was happening, why an issue occurred, and what the options were. This level of transparency and communication built a lot of trust.

On top of being knowledgeable and hardworking, Stefano is genuinely kind, respectful, and easy to talk to. He creates a sense of comfort and calm during situations that are usually stressful. He checked in with me throughout the process, made sure I felt informed and reassured, and handled everything with professionalism and empathy.

I wholeheartedly recommend Stefano for anyone needing plumbing services. If you’re looking for someone who is not only talented at what he does but also treats you with kindness and respect, Stefano is absolutely the person you want.

By Nadia Di Gregorio on December 18, 2025 Verified by Google

Highly recommend PUM for any urgent plumbing needs! From the moment I called, they were helpful, professional, and easy to work with. They're incredibly reliable and truly care about their customers.

Jimmy has done several jobs for me and he is always amazing. He's efficient and very thorough on every job, big or small... his knowledge is evident. He continuously provides excellent service when it matters most and makes a stressful situation much easier!