By Koren Butkovich on October 2, 2026 Verified by Google

Drove an hour there only to be told it would be a video visit. So thanks for that.

By Mindy Bonham on August 15, 2026 Verified by Google

I attended this practice for about six months before requesting an itemized receipt showing everything they had billed to my insurance. I was shocked to see charges of around $215 per prescription for very common medications like sertraline. I was also billed nearly $3,000 for a psychological evaluation that I was never informed was being performed.

When I questioned these charges, I was told they had made a mistake and didn't realize they had billed me for the evaluation. That explanation did not inspire confidence.
To make matters worse, it has been almost two years since my last visit, and I recently received another bill for over $1,500 with little explanation as to what it is for.

My experience raised serious concerns about billing transparency and communication. I would strongly encourage anyone considering this practice to carefully review all charges and insurance claims.

By Wes T on February 2, 2026 Verified by Google

Sam is amazing! Love going here!

By Makayla May on September 19, 2025 Verified by Google

I was treated by and had a bad experience with Samantha Allan. She did not inform me about the risks and how hard it would be to come off of my medication, if I had known, I would have never started in the first place. I also found out I should have been getting labs done regularly and she did not order or recommend a single one. Once I expressed my concerns about the medication and suggested a lower dose, she responded with “This isn’t like ordering food, you can’t just tell me what dose you want”

I was very upset by this and filed a formal complaint. Loren Mitchell, the executive director, personally called me to listen to my experience so he could address the issue with the provider. He made me feel listened to and I feel like something will actually be done with it. His first concern was if I was going to get the care I need. He gave me information about other potential providers and showed his support of my decision whether that be to stay at Sundance or move to a different practice. I am very happy with how he handled this.

Do not go to Samantha Allan, but the other providers are more on top of things and the administration of Sundance listens and cares about your health.

By Suzanne on September 16, 2025 Verified by Google

Dr Michael Ah You is the best Practitioner I’ve gone to. I could tell he had genuine care / concern. He really listened and made sure to get a full picture and assist in the best manner possible. I felt much better and hopeful after having seen him. I highly recommend him. I give thanks! :)