By Lauren Taylor on July 31, 2026 Verified by Google

Worker sitting behind register with AirPods in her ears and on her phone. I had my hands full with 2 packages ready to go. She pointed at the self service station and told me to use that one.
And of course I stumble and drop my boxes trying to turn around and set them down on the small counter available for the self service station. I use this store regularly and most of the time the workers are very nice and friendly and have no issues with scanning my packages and printing my receipt. Definitely much faster than me trying to use the self service option.
This is clear laziness and a young girl not wanting to get up and actually work her job.
Very frustrated and upset. If there was a long line or she was helping another customer then I would understand. There was no one else in the store. Ridiculous. Management needs to have a meeting with this staff member and remind her what customer service actually means.

By katlo galefete on July 30, 2026 Verified by Google

I went here a bit ago and the service was excellent. The staff helping by me was Eddie and he went above and beyond to assist me and was overall very nice! I had also been before and was assisted by a different person and she was also very nice and helpful. Will definitely be going back here again if I’m in need of services.

By P & M on May 28, 2026 Verified by Google

This store with UPS shipping services including Amazon returns has an OUTSTANDING staff that are friendly, respectful and knowledgeable. Not to mention the food and drink goodies this neighborhood store carries, including basic office supplies and other items.

By Abigail Derr on April 24, 2026 Verified by Google

Trey who helped me tonight was absolutely wonderful. He was professional, kind, courteous and laughed at my crappy jokes. Every time I come here the staff are great. I literally drive past other stores to use this one. Also, I love the later hours.

By Danielle Johnson on December 3, 2025 Verified by Google

I had such a great experience at this UPS Store! The team was efficient, friendly, and made the whole process quick and stress-free. A special shoutout to Felecia, who went above and beyond to help me out. She was patient, knowledgeable, and made sure everything was handled perfectly. Excellent customer service—thank you, Felecia! I’ll definitely be returning for all my shipping needs.