By Cami on June 6, 2026 Verified by Google Shelby's Legendary Shawarma - St. Catharines

First time trying the food here and it was fantastic! The food was freshly prepared and warm. Everything was seasoned very well and the sauces were delicious! The milkshakes were also very creamy and tasty I definitely recommend them!

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By Abhishek Bhati (Abhishek) on May 19, 2026 Verified by Google Shelby's Legendary Shawarma - St. Catharines

Shelby Shawarma’s Mango Chunk Smoothie is honestly one of the best drinks I’ve had in a long time. The moment I took the first sip, it instantly reminded me of the legendary homemade aamras from my childhood days. The taste is unbelievably authentic — rich mango flavor, perfectly creamy, refreshing, and made with the exact balance of sweetness. It brought back so many memories with every sip.

If you love real mango flavor and want something that tastes nostalgic and genuine, this is a must-try. Huge compliments to Shelby Shawarma for absolutely nailing the taste. Definitely coming back again!

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By Gladstone Diaz on March 3, 2026 Verified by Google Shelby's Legendary Shawarma - St. Catharines

My son and I stopped by Shelby’s Shawarma to grab a bite, and it was such a great experience! The food is absolutely delicious, fresh, flavorful, and made perfectly every time. The shawarma is packed with taste, and everything we ordered was on point.

My son especially loves it here, which makes it even more special for me. It’s become one of our favorite spots to eat together. Friendly service and great vibes too. Highly recommend if you’re craving amazing shawarma!

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By Chris Joe Thekkumkal on February 23, 2026 Verified by Google Shelby's Legendary Shawarma - St. Catharines

Delicious food and amazing service

Tried Shelby’s Shawarma in St. Catharines for takeout and it was so good! The food was fresh, flavorful, and perfectly packed for takeaway. Portions were generous and everything tasted authentic and satisfying.

The staff were incredibly nice, friendly, and welcoming, which made the experience even better. Even though it was takeout, the service was quick and efficient.

Definitely one of the best shawarma spots in the area — will be coming back!

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By Ryan Fitzgerald on January 30, 2026 Verified by Google Shelby's Legendary Shawarma - St. Catharines

Shelby’s Legendary Shawarma lives up to its name not just with food, but with genuinely great customer service. From the moment you walk in, the staff are welcoming, patient, and happy to explain the menu or customize your order. This goes a long way in creating a positive, repeat-worthy experience. The portion sizes here are excellent. Whether you order a wrap, platter, or combo, you’re getting a hearty meal that’s generously filled with fresh ingredients and well-seasoned meat. It’s the kind of place where you finish feeling satisfied, not shortchanged, and the balance of protein, sides, and sauces feels thoughtfully done rather than skimpy. What really ties it all together is the pricing. For the quality and quantity you receive, Shelby’s is very reasonably priced, making it an excellent value compared to similar spots. Overall great food, great service, definitely worthwhile to check out Shelby’s for your next shawarma craving.

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By Mina Br on December 25, 2025 Verified by Google Shelby's Legendary Shawarma - St. Catharines

I’ve been to several shawarma places, but this one was so juicy and fresh. I definitely recommend that you try it at least once!
I prefer chicken shawarma over beef.
I was also amazed that they were baking the saj fresh on-site!
And I really regret not getting the mac and cheese shawarma—I noticed it too late!
Let me know if you’ve tried this place before!

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By Sahana Das on October 28, 2025 Verified by Google Shelby's Legendary Shawarma - St. Catharines

We went for a bite here. We were the only people in line to order but no staff acknowledged us, did not even greet or told us that they'll be with us in a moment. Nothing. So we ordered through the iPad which was pretty convenient and easy. You should just put iPads everywhere might aswell if the staff is unwilling to adress the customer.
We tried the mac n cheese shawarma and the traditional shawarma. Both were delicious. We also had one of the mango drinks which was refreshing.

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By Muhfaziah Mustaffa on October 12, 2025 Verified by Google Shelby's Legendary Shawarma - St. Catharines

Super clean toilet that some eatery owner missed about how important to keep washroom at the best condition all operating time .Kudos to the team.

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By Steve Chowdhury on October 10, 2025 Verified by Google Shelby's Legendary Shawarma - St. Catharines

100% worth the hype. You must try the boutine! And of course don’t put ketchup on anything.

Can get a little hot sometimes in the summer so might suggest turning the AC down a bit in the summer. Food is great!

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By Karandeep Singh172 on September 29, 2025 Verified by Google Shelby's Legendary Shawarma - St. Catharines

I visit this shawarma place almost every week—the food is always amazing and the service is usually great. However, during my recent visit, I had an unpleasant experience. When I placed my order, Rahul assisted me. After I noticed something was wrong with the order, I politely asked about it, but instead of helping, he confronted me and insisted it was my mistake.

Thankfully, a staff member named Jaspreet stepped in and handled the situation with professionalism and kindness, making sure I was taken care of. Unfortunately, after I left the counter, I noticed Rahul taking his frustration out on her, which was very disappointing to see.

I’m leaving this review so management can address Rahul’s behavior and provide the right guidance, as I’d love to keep enjoying this place without such experiences in the future.

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By Hannah Durante on September 22, 2025 Verified by Google Shelby's Legendary Shawarma - St. Catharines

The food was delicious! The best I’ve ever been to here in Niagara. The portion size was bigger than expected and the staff were so kind. I had a chicken Boutine which was so gooddddd!

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By cleo C H. on August 22, 2025 Verified by Google Shelby's Legendary Shawarma - St. Catharines

The shawarma bowl is very good, the food is actually very delicious and the place is really clean. We love the dessert too. We stopped by for a quick lunch and we chose this place because of the good reviews and it did not disappoint us! The only issue was that the door proved difficult to open, leading us to initially believe it was closed, but the crew consistently demonstrated exceptional kindness, even going so far as to come out and call us to let us in. This establishment is also located beside Burger King and the door can be confusing 😂😅

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By Ray Liu on August 9, 2025 Verified by Google Shelby's Legendary Shawarma - St. Catharines

We ordered a Shawarma wrap and a Shawarma bowl as well as the Kunafa. The wrap and bowl were both on point. The bread is fresh and not the usual pita they use in typical Shawarma joints. The meat and rice were full of flavor and very fresh. The Kunafa, however, was very soggy and inedible. It was clearly reheated. During the meal, an employee asked us to write a review in exchange for a free churro. When we told him we would write honestly, he urged us to give them high ratings. I think this is why this place has 5k+ reviews with a 4.8 rating.

The restaurant doesn't have enough seating space. The kitchen takes up most of the space which speaks to their focus on quality and the food does reflect this; other than the poorly made Kunafa. The Churros they gave us turned out to be subpar as well.

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By H S on July 14, 2025 Verified by Google Shelby's Legendary Shawarma - St. Catharines

I came in late tonight and waited patiently in line. When it was finally my turn, the staff member walked away without acknowledging me. I stood at the counter for quite a while with no recognition. I had some questions I wanted to ask, but out of frustration, I ended up placing my order on the iPad. Moments later, a new customer walked in and was acknowledged right away. The experience felt rude and disrespectful.

I ordered bites box and my usual the traditional beef and lamb but sadly, the quality has really gone downhill. The wrap was overly chewy, almost like gum, and the meat was so tough and rubbery it actually hurt my jaw. It was disappointing overall. I really wish the one staff member (possibly a supervisor or manager) who’s always accommodating and welcoming had been there tonight.

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By Troy Ray on July 13, 2025 Verified by Google Shelby's Legendary Shawarma - St. Catharines

BEWARE! I have been stuck on the toilet all morning while writing this review. I am extremely sick. I came here when I saw the high reviews thinking it was going to be good but left extremely disappointed and now ill. The place is extremely hot with little to no ventilation and had only 2 employees working on a busy Saturday afternoon. I didn’t see a single glove change once and everything was covered in grease. Please think twice before coming here and please think of your health so you don’t get sick like me.

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By Marco on April 22, 2025 Verified by Google Shelby's Legendary Shawarma - St. Catharines

I was hoping to enjoy this experience, but it turned out to be very disappointing.
I ordered chicken and meat, but they only sent me meat, as shown in the picture.
The fries were soaked in oil and tasted stale, as if they had been fried two days ago.
The entire order was cold as well.
The pickleshad a strange smell—I honestly don’t know what it was, but it seemed like they had been left out in the open for a while.
I absolutely do not recommend trying this place or visiting it.

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By Channie on March 22, 2025 Verified by Google Shelby's Legendary Shawarma - St. Catharines

The staff was very helpful and attentive. Food is freshly made with each order as well. Excited to try because of YouTube videos.

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By Moose Pickle on March 19, 2025 Verified by Google Shelby's Legendary Shawarma - St. Catharines

Legendary they are that! My son lives in Scotland and even he heard about Shelby's! The food is exemplary up to and including desserts! They have made a brand of their own, with a great sense of humour and appreciation for their business. You will not be disappointed! Everything is prepared fresh, no heat lamps or hot fridges that could make your food soggy or dried out. They are very popular around dinnertime, so consider potentially a longer wait time to get your order, but you won't regret it!

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By Mary N on March 15, 2025 Verified by Google Shelby's Legendary Shawarma - St. Catharines

Very friendly workers, great food and good service in general. I loved the food it tasted good and it actually good portion for the price.

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By Moiz Mangaloorie on March 12, 2025 Verified by Google Shelby's Legendary Shawarma - St. Catharines

The savory aroma of the perfectly seasoned meat fills the air, a delightful prelude to the culinary experience. Tender and flavorful, each bite is a burst of textures and tastes that dance on the palate. Fresh vegetables add a crisp and refreshing counterpoint to the richness of the dish. The harmonious blend of spices creates a symphony of flavors that lingers long after the last bite. This is a truly satisfying and memorable meal.

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By Charlotte George on February 16, 2025 Verified by Google Shelby's Legendary Shawarma - St. Catharines

Looks very nice and clean inside!! I got the shawarma burrito! The guys who took my order was very nice I just felt slightly rushed because another customer interrupted while I was ordering…the wrap is very yummy I got extra garlic since most places go light but I def wouldn’t get extra garlic next time as there was a bit much for my liking but the chicken reminds me of osmows and the chicken is soft not rubbery so good in my books! I liked the fresh wrap was my favourite part!!
Edit:came back to try it again and unfortunately the tasted that turned my tummy is a seasoning they use not the garlic sauce…not to mention there was no sause on my wrap when there was supposed to be tzatziki sauce on it and it was dryyyy!!! I almost choked I couldn’t swallow without a drink…and my bf gave me a dip and upon opening it there was a small hair in it so instantly everything when in the garage $50 wasted very upset! Also was told they are no longer selling there pita chips so I don’t think we will be returning!

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By jenstephanie on January 10, 2025 Verified by Google Shelby's Legendary Shawarma - St. Catharines

We traveled from New York just to try the shawarma and tikka masala because we saw it on Instagram. We were not disappointed! The food was great and the staff was very welcoming. My Tikka Masala had a nice spicy kick and the crunch texture was my favorite. We will definitely be back before heading back to NY.

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By Clay Files on December 22, 2024 Verified by Google Shelby's Legendary Shawarma - St. Catharines

The halloumi sticks were okay lacked some flavour. The shawarma bowls were also okay, the bowls lacked meat only had a few pieces which was disappointing.

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By Nadeem Pradhan on October 14, 2024 Verified by Google Shelby's Legendary Shawarma - St. Catharines

Delicious food, warm ambiance, and excellent service! The flavors were well-balanced, and the staff made us feel right at home. A must-visit if you're in the area, offering a delightful dining experience that's perfect for family outings or casual dinners.

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By LCR on August 7, 2024 Verified by Google Shelby's Legendary Shawarma - St. Catharines

I live in NY and I eat a lot of similar foods. Not sure if that’s why, but this wasn’t good to me. I thought it lacked flavor. However, their service was excellent.
They’re super nice and the presentation was nice. The restaurant is clean too. For that alone, I would recommend.

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