By LVDY on June 17, 2026 Verified by Google Shelby's Legendary Shawarma - Rexdale

I’ve visited Shelby's several times now, and I haven't had a single bad experience; the flavours are always absolutely incredible. In fact, my cousin visiting from California was so impressed that he chatted with the owner and told him they absolutely need to start franchising in the US! Just a quick heads-up for newcomers: be careful when ordering anything spicy, as it definitely packs a serious punch. Also, if you happen to visit when their ordering kiosks are down, be prepared to pay with cash. Keep up the great work, team!

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By Harsh Harsh on March 3, 2026 Verified by Google Shelby's Legendary Shawarma - Rexdale

had a great experience at Shelby’s Shawarma. The location on Kipling Avenue is very convenient, with plenty of parking available, which makes visiting stress-free and easy.

The food was fresh, well-prepared, and full of flavor. You can truly taste the quality and freshness in every bite. The portions were generous, and everything was served hot and neatly presented.

What really stood out to me was the customer service. The staff were friendly, welcoming, and attentive throughout the visit. After finishing the meal, they personally greeted and thanked me — a thoughtful gesture that you don’t often see at many other places. That level of hospitality makes a big difference and shows they genuinely value their customers.

Overall, excellent food, great service, and a comfortable experience. I will definitely be coming back again.

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By Kath Hinoguin on February 18, 2026 Verified by Google Shelby's Legendary Shawarma - Rexdale

Very quick service and the food is phenomenal! The best Shawarma wrap and bowls in Toronto hands down. Definitely should give them a visit. The beef bacon and halloumi cheese is soo good 👍. The garlic potato poutine amazing!

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By Loka Tour on February 17, 2026 Verified by Google Shelby's Legendary Shawarma - Rexdale

​I used to be a massive fan of Shelby’s Shawarma—I still vividly remember how legendary their chicken wraps were a couple of years ago. Driving through Rexdale, I saw the sign and genuinely got excited to see if it still lived up to the hype. Unfortunately, the experience was beyond disappointing.
​While the staff at this location were very nice and the service was great, the actual food was a total shock once I got it home. I ordered a shawarma bowl, and as you can see from the photos, it wasn't even half full. I found myself literally hunting through the bowl for chicken. I even checked under the hummus and sauce, hoping it was just buried, but there wasn't even 2 oz of meat in the entire container. To make matters worse, the few pieces I did find were incredibly dry and lacked the flavor I remember.
​I also have to mention the packaging. The takeout bag is very fancy and clearly designed to keep food hot, but what is the point of a premium bag if the quality and quantity of the food inside is this poor? It feels like the focus has shifted entirely to marketing rather than the actual product.
​I’m not writing this to be petty; I’m writing this as a frustrated customer who truly loved this brand. It’s heartbreaking to see the quality and quantity drop so significantly. Please, bring back the standards you used to have. I want to love Shelby’s again, but based on this experience, it’s hard to justify coming back.

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By Jazz Malhotra on February 17, 2026 Verified by Google Shelby's Legendary Shawarma - Rexdale

The shawarma was honestly so good! The meat was perfectly seasoned, tender, and juicy in every bite. The sauces were well balanced and not overpowering, and everything tasted fresh. The wrap itself was soft and held everything together nicely without getting soggy. Great portion size and full of flavor from start to finish. Definitely coming back for this again!

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By Margaret Wong on February 10, 2026 Verified by Google Shelby's Legendary Shawarma - Rexdale

Shelby’s Legendary Shawarma is a popular Canadian chain renowned for its fusion-style of traditional Arabian flavors with modern tastes, resulting in savory, tender, slow-roasted meats in wraps & bowls. Their signature, highly-rated shawarma is distinguished by freshly baked to order saj bread & the shawarma is prepared by grilling on a tawa (griddle), followed by a torch-finishing step that gives it a distinct smoky flavor.
Great friendly service from Panchami(manager), Harkesh & Sakshi here at Shelby’s Legendary Shawarma, 2140 Kipling Ave, Etobicoke, Ontario, Canada.

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By Mehul Behar on February 9, 2026 Verified by Google Shelby's Legendary Shawarma - Rexdale

I recently tried the Chicken Bites Box at Shelby’s (Kipling location), and unfortunately, it was a very disappointing experience. I’m a big shawarma fan and have enjoyed Shelby’s for years, but this visit didn’t meet their usual standard at all.

The chicken tasted old, the wraps had an off flavor, and the fries were cold and seemed stale. The bites were also very lightly filled, with barely any toppings, which made the portion feel poor for the price. Overall, it just wasn’t worth the money or the expectation that normally comes with Shelby’s.

I’m giving it a 4/10 only because I know Shelby’s is capable of much better. This location definitely needs improvement in both food quality and customer service. I hope they step up and return to the level they’re known for.

To make matters worse, my stomach felt upset the next day. Sadly, this experience felt like a complete waste of money, and I won’t be coming back to this location.

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By EME on October 24, 2025 Verified by Google Shelby's Legendary Shawarma - Rexdale

We were taken by the lovely smell entering and the super friendly service. The cleanliness of this outlet, (on 2140 Kipling Avenue, Etobicoke), the quick service, even at the super busy lunch hour with 15 people waiting, it still only took 20 minutes... much less off-peak.
I had the Legendary Chicken, not spicy. My husband the beef & lamb with spicy garlic. Both wraps. Genius engineering for not dripping all down your arm or shirt. The sauces actually stay in the wrap!
We enjoyed it so much, we came back 2 more times for dinner take-out & each time the above still applied.
We also introduced our son to it who enjoyed it very much too.
'Mr. Shelby' - you need a restaurant near Yonge & Sheppard. We discovered you on Kipling because we were working there short term.
Btw: I gave 4* for 'atmosphere' because it is not a fine dining, but a take-out / eat-in fast food.
It does not diminish of any of the above, though.
A 5 star take out. Thank you.

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By Manjeet Brar on October 10, 2025 Verified by Google Shelby's Legendary Shawarma - Rexdale

Absolutely delicious and generous portions!
I ordered from Shelby Legendary Shawarma and was blown away by the quality and quantity of the food. The flavours were on point perfectly seasoned, fresh, and incredibly satisfying. The portions were HUGE definitely more than enough for one person. You can tell they care about giving great value. Highly recommend if you’re craving a filling, flavorful meal. I’ll definitely be ordering again!

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By راجہ منیب on September 26, 2025 Verified by Google Shelby's Legendary Shawarma - Rexdale

I have visited Shelby Shawarma for the second time, and once again, the experience was excellent. The food was fresh, flavorful, and authentic, the shawarma was perfectly seasoned and served with generous portions. The ambiance is casual yet welcoming, making it a great spot for both quick bites and relaxed meals.

A special mention must go to the manager, Harry, who was exceptionally attentive and professional. He ensured every customer felt valued and that the service was smooth and efficient. His friendly attitude truly elevated the overall dining experience.

Shelby Shawarma is definitely worth recommending to anyone looking for great food and outstanding service.

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By HARSH SHAH on September 7, 2025 Verified by Google Shelby's Legendary Shawarma - Rexdale

Tried Shawarma biryani. And it was nor Shawarma nor Biryani. I generally like their Shawarma so tried something new but it was very disappointing. In the name of Biryani they serve Basmati rice, onions and mint chutney….thats it!!! Samosa on the side was pathetic. God bless Biryani 🙏
nothing bad about this particular store tho.

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By Nora Xiao on July 16, 2025 Verified by Google Shelby's Legendary Shawarma - Rexdale

Shelby’s Shawarma is delicious. The very flavorful and saucy — nicely spiced, feel like indulging comfort food. We stopped in once during our road trip and loved it so much, we made a second stop on the way back. Totally deserve the good reviews.

Portion is also very generous. If I'm not on vacation mode I can prob split it into 2 meals.

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By Tuba Tanveer on May 22, 2025 Verified by Google Shelby's Legendary Shawarma - Rexdale

One of the tastiest shawarmas. We loved the taste here. Tried chicken shawarma bowl and mix poutine n both were great.
Their portion sizes are smaller compared to similar priced shawarmas esp the meat portions but overall great option

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By Jot on May 13, 2025 Verified by Google Shelby's Legendary Shawarma - Rexdale

Terrible experience – if I could give -5 stars, I would. I ordered the Chicken Shawarma Bowl (half and half), and initially, they only gave me fries. Later, they added rice on the side. The food lacked any culinary effort or presentation, and worst of all, I found a hair in the food, as shown in the picture. Absolutely unacceptable.

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By Lucy Vandeyar on March 1, 2025 Verified by Google Shelby's Legendary Shawarma - Rexdale

Horrible!!!
I ordered 2 Shawarma Bowls and a Poutine bowl. The fries were hard, stale and burnt. The best part of this order was they forgot the gravy!
Shawarma Bowls were filled with hard pink old rice, lacked the toppings ordered.
I would not recommend this place as they specialize in selling old food. This food should not served and or eaten! What a waste, the food was tossed into the trash.

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By Optimus on February 22, 2025 Verified by Google Shelby's Legendary Shawarma - Rexdale

I walked in expecting a quick bite, but what I got was a flavor explosion so intense I nearly proposed to my chicken shawarma wrap on the spot—sorry, Janet, it’s not you, it’s the garlic sauce. The meat was tender, the bread was fresher than my grandma’s gossip, and the fries they snuck in there? A crispy little surprise party in my mouth. I’m pretty sure the staff are secretly wizards because no mortal should be able to pack that much joy into a $15 meal. I laughed, I cried (mostly from the hot sauce), and I left with a full belly and a new life purpose: to return ASAP. Five stars, ten thumbs up, and a standing ovation—Shelby’s, you’ve ruined me for all other food. Send help… and more s

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By Akshay Nayyar on February 20, 2025 Verified by Google Shelby's Legendary Shawarma - Rexdale

Good wraps but not so tasty bowls. Lacks protein qty and not worth the price and appetite.
Freshly grilled breads are amazing.

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By Bikramjit Singh on February 15, 2025 Verified by Google Shelby's Legendary Shawarma - Rexdale

Terrible experience! This place is seriously cheaping out on toppings. Ordered two shawarma bowls, and they were 80% rice and lettuce—barely any meat or other toppings, and no turnips at all! It felt like they were just trying to fill the bowl with the cheapest ingredients.

On top of that, the customer service was awful. The guy taking the order was rushing, rude, and barely explained anything. It was clear he didn’t care about the customers at all. If this is how they run their business, I won’t be coming back. Hopefully, the owners train their staff properly and stop being so stingy with portions.

Would not recommend this location at all!

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By Parulpreet Singh on January 30, 2025 Verified by Google Shelby's Legendary Shawarma - Rexdale

ordered two regular shawarma bowls from Shelby, and it was a terrible experience. The food was completely cold, proving that freshness and quality are not a priority here. The chicken and potato fries had a strange bitter taste, making them almost inedible. It felt like they didn’t even bother to serve properly cooked or fresh food. In the end, the only place this food belonged was in the dustbin—and that’s exactly where it ended up (video attached). If this is the standard they follow, I wouldn’t recommend this place to anyone. Save your money and order from somewhere that actually cares about food quality.

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By Katerina Abayomi on January 15, 2025 Verified by Google Shelby's Legendary Shawarma - Rexdale

The decor and atmosphere is great. The wall art is hilarious and they have some good music playing while you eat.

The food is good. I got the bacon and halloumi cheese wrap. It was good and flavourful, but a little salty. It was a huge wrap and the chicken was very tender.

The service was a bit slow, but worth the wait.

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By Paul N Varghese on October 21, 2024 Verified by Google Shelby's Legendary Shawarma - Rexdale

I tried the chicken, beef, and lamb shawarma, along with the biryani, and everything was delicious. The meats were tender and flavorful, and the biryani had a nice balance of spices. Be aware, though if you opt for spicy, it’s very spicy!

Parking is convenient, with plenty of space. Overall, great food and easy access make it worth a visit!

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