By 조은정 (LovelyJo) on June 29, 2026 Verified by Google

I dont wanna give even 1 star. I started feeling sick and noticed that the patty was extremely rare. Is this how your burgers are typically cooked? It looks very red and undercooked.

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By Alex Mk on April 23, 2026 Verified by Google

We stopped by BurgerFi while I was at a tea workshop nearby. My husband and daughter were actually excited to try the burgers here.

When they walked in, there was only one staff member (wearing a cap) and no other customers. He acknowledged them, but that was it, no smile, no We stopped by BurgerFi while I was at a tea workshop nearby. My husband and daughter were excited to try the burgers here.

When they walked in, there was only one staff member (wearing a cap) and no other customers. He acknowledged them, but that was it, no smile, no welcome, no engagement at all. He also made them wait for a while before finally walking over to my husband’s table, which made the whole experience feel uncomfortable.

Honestly, it felt like my husband had to beg just to place an order.
I mean… of course we’re bringing money, why else would we be there?

I don’t usually like leaving negative reviews, but service like this really takes away from the experience. I hope management addresses this, because a simple attitude change would make a huge difference.

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By MOG ivan on March 2, 2026 Verified by Google

Restaurant was clean. Employees were really nice. Cashier greeted us once we walked through the door. Food was cooked. Perfectly very delicious. Would definitely be coming back and recommending friends and family to come and try this spot.

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By Matthew Davis on February 23, 2026 Verified by Google

Stopped in with my family and everyone enjoyed their meal. The kids loved the fries and I really liked the veggie burger option. It’s great to see a burger place with good alternatives. Staff was polite and helpful. Solid 5 stars.

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By April King on February 16, 2026 Verified by Google

I have recently been to BurgerFi twice. Each time I have been pleased with the cleanliness. The food is good. I really appreciate that the meats are anti-hormones with no antibiotics. The service was also good. The food came out quickly. The young lady, Alivia, who took our order and served us was very professional, courteous, and kind. I recommend!

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By Alivia Rodriguez on February 16, 2026 Verified by Facebook

Hello there! I had the privilege of trying BurerFi for the first time and let me tell you their food does not disappoint!! The tenders were cooked to perfection. The breading was crispy but not over cooked and the family fry portions were enough for me to enjoy them at the restaurant and have plenty extra.

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By Jade E on February 16, 2026 Verified by Google

I went to BurgerFi today and had an excellent experience. The customer service was amazing everyone was very friendly and attentive. The food was delicious, I got a Green Style burger, which was fresh and full of flavor. The restaurant was very clean and well organized. Everything was perfect. I’ll definitely be coming back

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By Alvaro Wong on February 16, 2026 Verified by Google

food was honestly terrible compared to what burgerfi used to be. Waste of money 40 dollars for two burgers, 1 order of fries, and two drinks. Service was horrible from the minute we stepped with the cashier literally rolling her eyes while she waited to take our order and not saying a word to us when we walked up to the register. What’s really making me write this review though is there was a piece of literal trash in my girlfriend’s burger. We tried to get the attention of the people working about whatever plastic that was in her burger and they just kinda shrugged their shoulders and didn’t seem to care or even try to compensate. Literally didn’t no one said a word or apologized to us either when we walked out. So overall the experience was not good.

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By C R on October 1, 2025 Verified by Google

I wanted a clean burger and I enjoyed this experience. The cashier was also my server and he was kind. Going into the restaurant gave me the option to take off one of the patties and add lettuce and tomato which made my wagyu burger better and not as heavy. Those options aren’t available if ordering for pick up. Didn’t love the fries and but enjoyed the onion rings as they gave me tempura vibes and were fresh. The bathroom was also clean which can change the atmosphere of any restaurant. Thank you. No time for photos, I was hungry.

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By J W on August 26, 2025 Verified by Google

We went 8/24 before 5pm. We have eaten there many times before but it had been awhile.
We ordered a kids tender meal, a wagyu burger, and a regular burger combo
The juice option for kids was not available
We ordered at the kiosk and yet it suggests a large tip.
The kids meal chicken tenders were great, white meat juicy and hot.
The burgers were on the dry side like someone had been pressing them while cooking.
At the kiosk, we specified the regular burger combo with mustard and lettuce only. It came with 1 small but nice tomato, lots of onion, 2 pieces of thick, white iceberg lettuce and what looked like a mayo/ketchup sauce
The fries were hot, and not very crisp; maybe cooked in a different fryer than the chicken
There was no ice in the soda machine. Not wanting warm soda we had water. We told the young man who delivered the food. He said he would fix it. He never came back. About 15 minutes later I went in and at the machine was a young man with his cup and 2 folks behind him; I could hear the machine grinding away and dropping a couple of cubes every few seconds. We departed.
For $48-, it was disappointing.

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By Arch S on June 4, 2025 Verified by Google

BurgerFi is one of our go-to burger place! Our favorite has always been BurgerFi burgers with jalapeños added to it! We also enjoy the fries with Cajun seasoning. I’m sad they don’t have the coke float on their menu anymore. The servers are friendly and always accommodating. The outdoor seating is great for Spring/Summer times!

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By Staci Cee on May 21, 2025 Verified by Google

Customer service…impeccable! food…delicious, cleanliness…top-tier! Nothing beats a great meal at a perfect price point, in a welcoming setting, along with customer service that makes you feel your hard earned money is appreciated! Thank you Mark and team for a lovely experience and meal 😁

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By Gabriel Payton on May 19, 2025 Verified by Google

I just had the pleasure of experiencing Burgerfi’s new tender meal and birthday shake. The chicken was cooked perfectly and wonderfully seasoned. The bread was fluffy and had a satisfying crunch. It comes with their house fries which are always amazing. And the birthday shake was sweet and complimented the meal like a match made in heaven. I was promised the chicken was better than canes and I think they succeeded.

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By nour aldimashki on February 17, 2025 Verified by Google

The food was delicious, great fries and surprisingly good hot chicken sandwich, make sure to get the custard at the end Delish!!

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By Matthew Temple on December 21, 2024 Verified by Google

Friendly crew working the front. They were well mannered and looked like they enjoyed the job. The cooking crew got our food (a large order) out quickly. It was delicious. The restaurant was clean and inviting.

We noticed the paper towels were out in the men’s room but, even though they were busy, they quickly restocked everything. Great job, Crew!! We will be back!!

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By Jared D on November 24, 2024 Verified by Google

As a former manager at a different location. I was surprised to see they had a flat top grill. I didn’t know other locations had those. One of the cooks Greeted us from the kitchen which was awesome. I know you’re not supposed to start closing 2 hours before closing. They had the sauces already wrapped up with plastic wrap where guests couldn’t use them. Some of the doors were locked and half the chairs had already been stacked up on the tables. At first glance we thought it was closed. The soda from the machine tasted gross, you really should remove the nozzle and clean it.
Overall a great place.

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By brandyj644 on November 16, 2024 Verified by Email

Great customer service, nice employees. Love the gf option bun, but it was a bit crumbly. Fries fresh, hot and were delish as well

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By Vacation15699564718 on August 24, 2024 Verified by Email

Terrible service. You have to order on a computer. The staff have no ability to help your order. It took us 15 minutes to order 4 burgers. Would never return. Not a good dining experience at all

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By Matt E on August 16, 2024 Verified by Google

Decent place with above average food. The onion rings were terrific and the burgers weren't bad. The dining room was clean and inviting with an upbeat atmosphere.

Service was sort of nonexistent as I ordered from a kiosk, got my own ketchup, napkins, and soda, then bussed my own table after. That didn't stop there from being a screen at the kiosk to add a tip to my order though. This isn't any employees fault but honestly, what am I tipping for? I literally did everything but make the food myself; so that part is annoying as hell.

The real downside was the restroom. It wasn't filthy, but it certainly wasn't clean either and smelled like a porta potty on a hot summer day

Overall I'd probably go back to try some of the other burgers, it's above average but not great and a little on the high end in terms of cost, for what it is.

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By AnaE Dávila on February 10, 2024 Verified by Google

The food looks so sad, burned and lumpy. Taste is kind of okay. This is our first time here and we are really dissapointed, $75 for the food you see im the pics.

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