By Nik Uhlir on September 12, 2026 Verified by Google

Don't count on their performance guarantee as they won't honor it.

Website advertises a 90 day performance guarantee. I bought a new titleist gts3 from the website. Club arrives. I play with it for a month, take it to the range a ton. Shots are NOT performing and the club sounds like absolute crap. Sounds completely dead on ball impact. As in - 115mph swing speed results in absolute silence on ball impact

I took the club to the peabody location 33 days after buying it - only to have the manager tell me the club has "excessive" damage on it because their are streaks from the driving range on the heel.

Have they ever taken a club to the range and hit off a mat? This is basic cosmetic stuff and in no way affects the performance or sound of the club.

Will never buy anything from this company again. As an attorney for a $4B corporation I value businesses that are honest and stand behind their warranty. This store does neither.

By Peter Amato on August 21, 2026 Verified by Google

I had a fitting with Mike Francis. He was awesome. Great guy and knows his stuff very well. I wasn’t hitting my best that day and he said that’s relatively normal with hitting that many shots with this many different clubs. I got the ping g440 irons and have gotten an extra 20-30 yards vs my ping g25 from 2014. Highly recommend

By Arthur Schwartz on June 7, 2026 Verified by Google

Mike Francis is the best fitter/golf professional I have ever dealt with. He has no ego. He only wants to put you in the best shaft/club combination that he can. He doesn’t believe in full bag fittings. He will start with irons/shafts/grips. Later fitting is for driver/fair,ways/hybrids, if hybrids weren’t fit as part of irons session. The hit pattern on the iron faces was the best I ever had. Driver fitting was exhausting, and we discussed a fairway and I ordered both. The fairway was too strong for me so I worked with Craig who replaced it and we ordered hybrids. New clubs are perfect, except driver wasn’t working out. I emailed Mike Francis who insisted I come in for a “driver evaluation” @N/C. Ten minutes into great teaching /tweaking session I was exceeding carry and distance that computer predicted for my swing factors. Great store, great people. Special kudos to Mike, Craig, and the young woman who does a ton of re-gripping. You get what you pay for.

By Bryn Lipton on April 24, 2026 Verified by Google

Had a great fitting with Michael F. No stress fitting with no pressure to purchase clubs. He knows how to tweak setups and address numerous aspects of your swing, and makes reasonable suggestions without chasing the hottest products. Very attentive, relatable, and knows the game incredibly well

By Bill Awiszus on February 27, 2026 Verified by Google

I had a driver fitting with Michael Francis and he was excellent. He was extremely knowledge about the game, the swing, and the equipment. He cares at giving the best service and advice to his customers. He took the time to explain everything in great detail. I would recommend him in your next fitting.