By Brian L on May 4, 2026 Verified by Google

There was an issue with paperwork from a previous loan. Karen L in the loan dept has been phenomenal to work with and has done everything needed to work it out for me. She has been great.

Write a Comment

By Layne Kerbe on November 5, 2025 Verified by Google

After trying to get pre approved for a mortgage loan and paying almost $200 for my credit check, I got over 60 phone calls in 24 hours from other lenders and spam callers. Do not use. They sell your info. This didn't happen under BCEFCU

Write a Comment

By Candi Smith on October 10, 2025 Verified by Google

Nothing in particular about this branch. My complaint is about the new ownership. Constant updates locked out my account because they are “updating” they should have never sold the bank to Peake Federal. No real benefit to the customers and still outdated banking!

Write a Comment

By Jasmine Johnson on October 1, 2025 Verified by Google

Very horrible bank I have been calling since 8 o’clock this morning all the way up until 3:06 PM. No one has picked up. No one has responded to my emails. It’s out of control it very ridiculous. I don’t understand this bank. I’ve reached out to Mark the CEO still no response not really sure I went up there to the place. It’s a horrible bank do not bank there.

Write a Comment

By Tammy Cline on September 18, 2025 Verified by Google

Never had a negative banking experience; staff is friendly knowledgeable and professional. Always a good experience even when bringing problems to be solved. Issues resolved quickly and competently Love my credit union! Hope it stays as wonderful with the recent change

Write a Comment

By Edna Carver on September 18, 2025 Verified by Google

I came into the bank to make a final payment on our car. I went to the teller, she took the money and that was that. She was very friendly and helpful.

Write a Comment

By Shelley Drasal on September 3, 2025 Verified by Google

Best credit union ever! Old time banking with all of the technological advances of today's age. Very warm and friendly staff that treats you like family. Highly recommend!!!

Write a Comment

By Donna Young on June 18, 2025 Verified by Google

Amy Wills is an amazing loan specialist representing your institution. She is kind, polite, professional, knowledgeable and empathetic to her customer’s needs and financial situation. She also offers sound advice to improve your financial and credit health. We absolutely love her and try to work with her exclusively for our Peake business.

Write a Comment

By Steven Smith on March 12, 2025 Verified by Google

The employer's tell you that late fees aren't a problem but then if you want to refinance with them the loan officer will use it against you. It's like they get the extra money from the late fee then spit on your face. They dont know what there's doing in there, saw 2 loan officers literary walk past me for 20minutes while they just chat about their life before a different one who's actually working does their job. No wonder they changed their name lol.

Write a Comment

By Marilynn Gross on February 20, 2025 Verified by Google

Our loan officer was pleasant, professional and efficient. Thank you Mary! We were VERY PLEASED with our experience

Write a Comment

By Darlene Edwards on February 7, 2025 Verified by Google

My rep was Jen Schul, she is the best. Just a all around beautiful caring person, I know she will always be there for any problem I may have.

Write a Comment

By Al Svehla on January 21, 2025 Verified by Google

We have been satisfied .members of the BCEFCU for 50 years and have no reason to change. They are always courteous and helpful.

Write a Comment

By Barbara Keir on August 21, 2024 Verified by Google

What a fast, easy, professional experience here at BCEFCU. Thank you Josh for making this process super easy. Hey folks if you are a member of BCEFCU go see Josh and tell him I sent ya...What a great person to work with..

Write a Comment

By Christine Schilling on March 13, 2024 Verified by Google

We have been credit union members for over 40 years and have always had a positive experience there. The credit union has always helped us with our financial needs from cd's to car loans, mortgages, wire transfers, checking and savings accounts, etc. They offer competitive interest rates for borrowing and/or investing. We are grateful to have been members this long and hope to be for years to come! We especially want to acknowledge Michele Peterson, an employee, who has consistently and efficiently taken care of our financial needs in the last 10 years flawlessly! Thank you, Michele!

Write a Comment