By Jason Browning on October 23, 2026 Verified by Google

Buyer Beware!
We were quoted on 10/21/26 a price for a Sactional. Quote expires on 1/19/27. Today (10/23/26) we noticed Lovesac advertises 40% Black Friday Sneak Peek sale on Sactionals. When we engaged the store and Lovesac corporate about making the purchase, but we were told that we can only get 20% off our quote as it was "old pricing". This is what Lovesac has done: Quote is for $8,030. If we want to get the 40% discount advertised our new price is $11,028. Basically Lovesac is committing Deceptive Pricing Practices under the laws of the FTC (look it up). "Under the FTC Act and Guides Against Deceptive Pricing, artificially inflating prices briefly to fake a discount is prohibited, requiring former base prices to be established in good faith. A retailer is not allowed to increase prices to offer a larger discount."

By Reynolds on January 4, 2026 Verified by Google

This store was super friendly and knowledgeable! They had everything we asked for and more. I brought my family in today just to show them the sactional and they ended up purchasing an 8-piece setup! We have been searching for weeks so it was a big deal of relief to finally make a purchase we felt confident about. It was so helpful to be able to see and feel all of the fabric options they offered. They even had samples large enough to place on the floor display sofas to really get a feel for what the fabric would be like.

It can’t go without saying that Korey, the store manager, did an excellent job helping us get exactly what we were looking for. His knowledge and enthusiasm for the product exceeded all of the other furniture stores we visited. Korey was very genuine, understanding and extremely patient with my rather indecisive family! He took really good care of us, going far above and beyond our expectations and he deserves all of the recognition for being so great to his customers! Happy to be a part of the Lovesac family!

By Jon Smith on June 14, 2025 Verified by Google

I rarely leave reviews, but Rusty at Lovesac absolutely deserves the recognition. From the moment I walked into the store, he was welcoming, knowledgeable, and genuinely interested in helping me find the right setup for my space—not just pushing a sale. He took the time to explain the differences between the configurations, walked me through fabric options, and even shared some tips for care and maintenance that only someone with real experience would know.

What stood out most was how easygoing and honest he was. No pressure, no upselling—just great customer service and real enthusiasm for the product. Rusty made the whole experience feel personal, and that made a big difference. If you're considering a Lovesac, definitely talk to Rusty. You’ll walk out feeling confident and excited about your purchase.