By Endlesspath on October 15, 2026 Verified by Google

Be sure to bring your preprinted shipping tag - this MAIN FACILITY HAS NO MEANS TO PRINT ONE ONSITE!!

By 2CHEFY's Kitchen on August 5, 2026 Verified by Google

I had an outstanding experience with Lindsey at FedEx today! She was incredibly helpful, knowledgeable, and resourceful throughout the entire shipping process for my meal prep orders. She took the time to answer all of my questions, made sure everything was packaged and shipped correctly, and even shared some valuable advice that could help me grow my business.

It’s rare to come across someone who genuinely cares about both their job and the people they help. Lindsey went above and beyond, and her professionalism and positive attitude made the whole experience stress-free. FedEx is lucky to have her—she definitely deserves a raise! Thank you again, Lindsey, for all of your help!

By Mike W on June 4, 2026 Verified by Google

Driver left package in ditch area next to road and is now missing. Delivery instructions specified to leave at front door. Delivery photo stated it was left at front door but clearly it was not. I apparently can’t report a missing package since it was delivered so I will continue to post bad reviews until I receive some form of resolution.

By J.T Blankenship on July 3, 2025 Verified by Google

Had to drop off a package to RMA to Sony. Service was quick and staff was friendly. Keep in mind depending on the time of day traffic can get pretty bad trying to get in and out of this place. I would try to go before these factories have shift changes or get off work if you can.

By BD on January 10, 2025 Verified by Google

I have to say that my experience at this FedEx location was phenomenal. After speaking with the general FedEx customer service phone line; I was told to head over to the Mercer location and retrieve my international package that day. Unfortunately, due to the recent holidays and the horrible weather Kentucky has been having, once I arrived at the FedEx location, I was told that there was a bit of back up totaling almost 3 days! My package was in fact not ready for pick up; and the phone FedEx rep had not put in a proper hold request for my package. I hope I get the names right but Johann (pronounced Yoe-Hahn) and the guy that was next to her; walked me through what I needed to do that evening; and the next morning, Johann made the entire process so easy and simple for me to pick up my package. It's not easy working in such a heavy customer oriented environment. However, despite the delays and system mess ups, etc., Johann was so kind, professional and above all else efficient. 5 stars to those two that helped me. You can tell that Johann has a big heart and is doing her absolute best. Kudos to whoever hired her.