By Darcie Downey on June 1, 2026 Verified by Google

Absolutely rip off artists! I fear for the elderly with this company! They will take advantage of them! Had Mr Swirl out to change a valve in my basement shower (the hot setting wasn’t working). I already had it diagnosed 2 years ago and bought the part for $30. Mr Swirl wanted to change more than needed (fine, fair enough). They didn’t use my part (again.. fine, fair enough). The quote was originally $2600. It was brought down with a website “coupon”. The total was $2279.43. The part up charge was $1892.42 for the shower valve which the same exact part (and part number) is $69.98 at Home Depot (that’s without plumbers parts discount so you know it’s probably 1/2 that) same story for the Delta extra large trim plate. They are charging $386.17 where Rona sells the same one for $40.29 (cost to public without company discount).
I ended up just taking 25 min of my own time to put my $30 part in and fixed the problem. I was just being lazy wanting a plumber to do it.

The point of my post is how Mr Swirl is charging an extra $1800 on an $70 part! Completely trying to take advantage of women and seniors!

By Ivy Yang on May 26, 2026 Verified by Google

Great service from James today. He replaced four aging plumbing valves quickly and professionally. Very responsive and able to come the same day, which we truly appreciated. Everything was done efficiently and smoothly. Highly recommend. Thank you again!

By Jake Z on March 4, 2026 Verified by Google

I had a great experience with Mr. Swirl and wanted to share how impressed I was with both the service and the owner. From the moment you interact with the business, it’s clear that the owner genuinely cares about the quality of what they provide and the experience their customers have. That level of care shows up in every detail.

The owner runs the business with a lot of integrity and attention to detail. You can tell they take pride in what they do and hold themselves to a high standard. They are approachable, professional, and clearly focused on doing right by their customers rather than just pushing through transactions. That kind of leadership sets the tone for the entire business.

Mr. Swirl itself is extremely well run. Everything is organized, efficient, and consistent, which makes the experience smooth every time. It’s obvious that the systems and processes behind the scenes are dialed in, and that translates directly into reliable service and a product people can count on.

Businesses like this stand out in a local community. When an owner is this involved and committed to quality, it builds real trust with customers. Mr. Swirl is the kind of place you feel good supporting, and it’s easy to recommend to friends and family.

By Amin Muhamad on January 31, 2026 Verified by Google

Wayne came to my house to fix the pipe leaking problem. He was calm assessed the issues. He checked throughly and explained the issues to me. He’s very professional and polite. He fixed the problem after some time, and appreciated his work. Hope to work with him again and I am happy to recommend him to others. Thank you Wayne.

By Mark McAnally on January 1, 2026 Verified by Google

We were able to get our water heater replaced within a day of the initial visit. We were kept up to date on timing through texts. Harleen (technician - spelling may not be right) was excellent. Very friendly, helped me understand the job, very efficient and knowledgeable. Gave me information to record re: warranties, maintenance and communication. And Mark, who helped with the tank moving, was very nice to deal with also. Overall, a very pleasant service experience. And the phone communication with Ally was professional and much appreciated.