Listed In: Post Offices, Pharmacies and Drug Stores
Built on a foundation of professional expertise and personal service, Shoppers Drug Mart has been meeting Canadians' health care needs for over 40 years. What was once a small pharmacy in Toronto has grown into an organization of over 925 stores from coast to coast, becoming an indelible part of… Built on a foundation of professional expertise and personal service, Shoppers Drug Mart has been meeting Canadians' health care needs for over 40 years. What was once a small pharmacy in Toronto has grown into an organization of over 925 stores from coast to coast, becoming an indelible part of the lives of Canadians, young and old. Yet despite our growth, we have never forgotten our origins. We have always remained true to our belief that the personal satisfaction of each and every customer is at the root of our success - and it can only be ensured by the commitment of people who realize that success is built one customer at a time. Read more

By gamood on May 30, 2013 Verified by Email
Yesterday I purchased a dozen eggs from my local Shoppers Drugmart store. I was shocked when I cracked open an egg for breakfast to discover an underdeveloped chicken embryo. I contacted head office and was informed they would look into the matter. This afternoon I returned the carton to the store and they were SO KIND to give exchange for a new carton. Sure hope these don't hatch!

By Cardinal Constrictor on May 1, 2013 Verified by Guest
This store is great!! the pharmacy staff really work hard to serve the customers the best they can. I've been in there a couple times to see some of their patients completely freak out on them for something that's not even their fault, quiet sad actually since they work their best. the cashiers are super friendly, unfortunately have long line ups (because there's always some sales, or bonus points event going on) but any place that has a cash register will gladly take you (cosmetics, pharmacy, photo dept etc..)
overall pretty great store.

By Orange Kangaroo-mouse on April 13, 2011 Verified by Guest
WORST PHARMACY EVER
will be contacting the better business bureau and making a formal complaint

By sopa on February 28, 2011 Verified by Email
terrible service- asked for fragile stiker for package- lady immediatly dropped the box a good 8" to land on counter- was rude- arrogant and confrontative- when I pointed out that I was not the one yelling- in fact, I was hardly speaking at all, she escalated beyond all reason. I will never give any more business to this outlet.

By Chocolate Ladybug on December 5, 2010 Verified by Guest
worst pharmacy in ottawa,
very rude pharmacy staff

By Azure Sailfish on April 23, 2009 Verified by Guest
excellent store and good employees always nice and there to assist

By gamood on May 30, 2013 Verified by Email
Yesterday I purchased a dozen eggs from my local Shoppers Drugmart store. I was shocked when I cracked open an egg for breakfast to discover an underdeveloped chicken embryo. I contacted head office and was informed they would look into the matter. This afternoon I returned the carton to the store and they were SO KIND to give exchange for a new carton. Sure hope these don't hatch!

By Cardinal Constrictor on May 1, 2013 Verified by Guest
This store is great!! the pharmacy staff really work hard to serve the customers the best they can. I've been in there a couple times to see some of their patients completely freak out on them for something that's not even their fault, quiet sad actually since they work their best. the cashiers are super friendly, unfortunately have long line ups (because there's always some sales, or bonus points event going on) but any place that has a cash register will gladly take you (cosmetics, pharmacy, photo dept etc..)
overall pretty great store.

By Orange Kangaroo-mouse on April 13, 2011 Verified by Guest
WORST PHARMACY EVER
will be contacting the better business bureau and making a formal complaint

By sopa on February 28, 2011 Verified by Email
terrible service- asked for fragile stiker for package- lady immediatly dropped the box a good 8" to land on counter- was rude- arrogant and confrontative- when I pointed out that I was not the one yelling- in fact, I was hardly speaking at all, she escalated beyond all reason. I will never give any more business to this outlet.

By Chocolate Ladybug on December 5, 2010 Verified by Guest
worst pharmacy in ottawa,
very rude pharmacy staff

By Azure Sailfish on April 23, 2009 Verified by Guest
excellent store and good employees always nice and there to assist