Business Hours
M-F 12pm-10pm, Sa 11am-10pm, Su 12pm-9pm
Listed In: Pastries and Desserts, Ice Cream and Frozen Desserts, Gift Shops
Kilwins, a beloved locally owned chocolate, fudge & ice cream shop, is known for Heritage Chocolate, Original Recipe Ice Cream, Hand-Crafted Fudge & Caramel Apples, and other delicious confections. For over 75 years, Kilwins has used only the finest ingredients in our chocolate kitchen factory in… Kilwins, a beloved locally owned chocolate, fudge & ice cream shop, is known for Heritage Chocolate, Original Recipe Ice Cream, Hand-Crafted Fudge & Caramel Apples, and other delicious confections. For over 75 years, Kilwins has used only the finest ingredients in our chocolate kitchen factory in Petoskey, MI, and in each store’s open kitchen, where handcrafted confections are made right as you watch. Whether you’re looking for a sweet treat to share, a special gift, or simply a moment of indulgence for yourself, Kilwins offers something for everyone. Come in and experience Kilwins for yourself, where every visit is “Sweet in every Sense since 1947”! Read more
By Toledobunny Of Ohio on September 1, 2026 Verified by Google
I tried some mango sorbet from this establishment, it tasted really nice, it has a variety of shakes, fudge, Carmel apples and other assortment items, now for 1 scoop of ice cream its about 9$, its a bit pricey if your in the mood to splurge, its a nice setting for family, friends, or acquaintances to come gather at, they have indoor and outdoor seating with limited spaces available.
By Anthony Smith on June 8, 2026 Verified by Google
The manager and employees have SUPERB customer service skills. My nephew has a strict eating habit. The manager was extremely patient with the multitude of questions we had concerning their menu. She even brought out their company's recipe book to confirm the ingredients of various candies and ice creams my nephew was interested in experiencing. Long story short, we left Kilwins extremely satisfied. Thank you for your time, patience, and the quality ice cream and candy selection.
By Keturah Destinee on April 4, 2026 Verified by Google
I’ve gone to this location a few times and customer service is always 10/10! Thank you to Mark, Daijon, Kari, and Lou for your help! I get the toasted coconut and salted caramel! My fav ice cream in the city -an ice cream lover :)
By Adore on November 26, 2025 Verified by Google
I went into this establishment for the 2nd time and I really wanted some good ice cream and this spot is opened sort of later. Service was good! The price for the portion is too much I paid $10 for two scoops of ice cream in the medium cup. The ice cream is good and they allow you to sample before making a decision. If the price matched the quantity then this could easily be a 5 star
By Queen Patton on September 3, 2025 Verified by Google
**Sweet Treats & Stellar Service at Kilwin’s – 10/10!**
After a fun evening of dinner and shopping at Atlantic Station, my daughter and I decided to satisfy our sweet tooth—and Kilwin’s was the perfect choice. From the moment we walked in, we were greeted warmly and hit with the most delicious, sweet aroma that instantly set the mood.
The store was full of tempting treats, and I could’ve easily sampled everything. But what really made our visit special was the service. Mark greeted us with a bright, welcoming smile and immediately invited us over to the counter to try the lemon-flavored sweets. He had tons of helpful suggestions and truly made us feel like valued guests. His attentiveness and friendliness were a standout—so much so that I already plan to return, thanks to his exceptional service.
The treats we picked were absolutely delightful, and I would 100% recommend Kilwin’s to anyone looking for a high-quality dessert experience in a friendly, inviting atmosphere.
**Final verdict: 10/10 – A sweet spot worth visiting again and again!**
Showing the overall rating from Google. Load more reviews to see individual Google reviews.