By Chris Hanson on April 14, 2026 Verified by Google

I do not recommend going here, I had never here and within the first minute they are demanding i have to give them my phone number and email. Then they demanded that I carry around a basket to enter the store, even to just look. "you don't have to shop here" was a great response by the managers! these "policies " you demand are ridiculous. no grown man wants to carry a little basket around

By Jorje Chaley on April 14, 2026 Verified by Google

Because I got high I forgot to write this post two weeks ago this spot the sweet spot on Piner Road. It's absolutely hands-down. The best shop in town. It's the only shop I come to buy my product. The deals are always amazing. The staff is wonderful and the owner. He truly cares about his workers and his products. I always see him there working as well as long as you support the shop trust me they will take care of you. Not only that they also own a regular shop next to the downtown mall they got a lot of great snacks there with checking out. And you definitely find things you will never see other other stores

By Chris Hanson on March 9, 2026 Verified by Google

I do not recommend going here, I had never here and within the first minute they are demanding i have to give them my phone and email. the wild demand was that I have to carry around a basket to enter the store, even to just look. "you don't have to shop here was a great response by the managers!" these "policies "you demand are ridiculous. no grown man wants to carry a little basket around

By alex on February 17, 2026 Verified by Google

2/16/26
the short and balding latino worker will lie to your face and tell you products aren’t defective, then try to gaslight you saying you’re wrong, but you’ve bought from the same company and brand for years, and this is the first time you have any of their carts taste like burnt metal. At the end of the interaction, the worker still offered me a discount for my next purchase, but why offer the compensation if there is no issue worth fixing to begin with ?

would definitely recommend taking your business elsewhere for better customer service and deals.

there is nothing “sweet” about this spot except how easy it is to never come back, would give “0” stars if it were an option

P.S. I went to another dispensary after this negative experience, and the first thing the workers there told me was how the product (cartridge) looked burnt at the top, and immediately even smelled burnt compared to the smell of that strain, could probably just be a defective coil. In all the raw garden carts I’ve purchased, none have ever had that dark ring of oil happen at the top. It’s quite disheartening to have your concerns dismissed and brushed off after spending your money, just for your defective product concerns to be immediately validated at a different dispensary.

I’m attaching a picture below for reference, but overall just a total let down of customer service, even as dispensary’s you can receive a credit for defective products. As I had to wait in line for a few minutes to be helped as well, I also overheard the worker tell another customer they only had 2 workers and were short staffed (the store only had 3 customers total including myself) so maybe they could have been having a long day, and taken out their frustrations on me by brushing me off and refusing to help, but just wanted to make sure others were aware of my experience to beware.

By Hemch Hench on February 1, 2026 Verified by Google

Would like to give a negative 5 star review for this business. I’ve always been treated nicely until today when some new manager made me feel belittled and uncomfortable. Made me feel discriminated against from my age and physical disability of not being able to see very well. Using her power To impact the business, she works for in a negative way. Giving an ultimatum take the battery I’m offering you or I will refuse you service! Has no proper skills in dealing with customer service customer resolution, and successful business management. It’s unfortunate to have an employee such as that ruin an image for a company.

By Donna Lou on November 24, 2025 Verified by Google

JJ was seriously, EXTREMELY helpful. I came in, super indecisive; and he was able to suggest many options that he, himself, could recommend, because he had tried them. I also love Mr. Stone. This place is just incredible in general. Great prices, lots of choices, really kind employees, sick music, nice atmosphere. People who say the parking sucks haven't figured out that there is hecka parking in back and they let you come in through the back door and just walk up to the front desk like normal. Five stars, easy.

By Celena Moreno on November 8, 2025 Verified by Google

I used to love coming to sweet spot. The staff were always very friendly and super helpful. I always took advantage of the happy hour. As long as you were checked in within the happy hour window they would honor those prices. Today. I went in and started checking out at 8:29 p.m. But by the time he finished ringing up my order, the clock changed to 8:30 and they did not honor the discount.

This new guy gave me an excuse that it had to do with their system, but that's a blatant lie because just last month they were honoring the discount. When I asked him when the POS system switched over he said about a year ago.

I find it pretty ridiculous that I'm coming in and spending close to $300 every week and they can't honor a happy hour discount code within a minute of the clock. Changing. The new staff is also not very helpful.

Not sure what happened but bring back the old staff. They were way better than this group.

By Courtney on October 25, 2025 Verified by Google

Our favorite Sonoma county dispensary 🥰 we love the staff, selection, music, decoration, and vibes at sweet spot piner ✨ the friendliest best most informative budtenders, the best deals, & best products 🤠👽👽👽👽💨

By Season Leef on September 21, 2025 Verified by Google

Its a complete one stop shop. I like the other dispensaries for different reasons... but this place has all the reasons in one! They have all the brands, pretty good sales and even butane. Its worth at least checking out. I was helped out by a guy's who was friendly and knew his stuff.
Although... it was alittle weird today... I was dealing with a helpful guy (trying to figure out the exact change) when a coworker woman came from nowhere and walked behind him saying "you have to pay sales tax"... mmm okay, yeah I know, and that was rude. So other than her unhelpful energy... great place!

By Sadgirl.13 on August 6, 2025 Verified by Google

Honestly the king palm is not the best,it burns pretty quick I love everything at the sweet spot just not the king palms

By Del Esposti on July 8, 2025 Verified by Google

Nice people, good prices, and well stocked... Special product prices (random) is a pleasing plus!!!

By mark johnston on June 23, 2025 Verified by Google

W T F is going on here? has potential to be a gold mine. instead treat customers with no respect. I buy the same thing every week. when the piner store has the stuff we regularly use it just pisses people off. get it together ?

By Christa Cheek on June 21, 2025 Verified by Google

Everyone is so knowledgeable and helpful. They answered all the questions we had, which made it easier to purchase the right items. Definitely be back there again.

By Minwha Lee on June 4, 2025 Verified by Google

Great selections and cheap deals. They have really cool animals in display cases too

By Edward Kent on May 18, 2025 Verified by Google

First time visitor. Very friendly staff. Lots of products. Really like the hands on atmosphere. "Highly" recommend it. Pun intended 😊

By Annemarie Bradford on May 8, 2025 Verified by Google

VERY friendly staff. 👍😃. EXCELLENT deals. Fast service.

By Pebbles Raindrops on April 22, 2025 Verified by Google

Lovely store with ample selection. The store is open floor concept ! So get whatever you want straight off the shelf.

By Sage Boelter on April 12, 2025 Verified by Google

Placed an online order. Got an email saying it was ready. When I went to pick it up at the store, they couldn’t find the order and told me there was nothing they could do. Why tell me my order is ready when they didn’t have the item? I drove to the store for nothing

By Amber Star on October 20, 2024 Verified by Google

This is the cutest shop with an excellent selection of products, and good prices / first time patient discounts. Tons of edibles and gummies. High quality 1/8ths to choose from and concentrates at various price points. The staff were very friendly and helpful. I Highly recommend this shop! Good parking too and easily accessible

By Sabi Foxxy on July 15, 2024 Verified by Google

Quick, friendly, easy service! Great selection and best deals around. Definitely coming back!