By whytney singleton on July 2, 2026 Verified by Google

Super helpful and patient. I took a while shopping he remained helpful and answered any questions.

By Carlos Alas on June 22, 2026 Verified by Google

Everything was excellent! Everyone there treated me very well, and the customer service was outstanding. I highly recommend this place to anyone visiting Fort Worth. I’ll definitely be coming back the next time I’m in town!

By Jeri Ainsworth on June 14, 2026 Verified by Google

Only place I like to go great customer service and Ray and are a blessing to the community. They always have an upbeat sense of humor and always make my day better.

By Jeri Sterling on June 3, 2026 Verified by Google

ray and kaf are the most amazing people i havent found a place that has customers service as good as this we as blessed to have them i. out community

By chris wiley on March 26, 2026 Verified by Google

This is most awesome vape shop ever. Prices are reasonable but the customer service is amazing. Ray and kaf are especially helpful

By Juan Avila on March 1, 2026 Verified by Google

Excellent customer service, good prices on other merchandise and vape juice. And the 10% military discount helps

By Nezar Hannun on January 30, 2026 Verified by Google

Great customer service love the atmosphere in this smoke shop. The employee that was there helped me very well with my vape. Would recommend the smoke shop to all my friends and family would be going back.

By Byron Walton on January 12, 2026 Verified by Google

Great customer service always find what I need at this shop and a large variety of different items love this shop

By Shelley Pellichet on December 30, 2025 Verified by Google

Omg Ray is so awesome he is so educated in all the things all the products I love this store Puffzilla is my new vibe this store has everything I even bought some incense Sandala get them I love them just go you will not be disappointed

By Jemisity Fields on December 28, 2025 Verified by Google

Absolutely loved this smoke shop and will be making this my go-to from here on out! Great customer service, friendly , funny, and very knowledgeable. 10/10 yall, and they have a variety of products!!

By Becca Ogburn on August 21, 2025 Verified by Google

Ray is very Knowledgeable and helpful. Answered all my questions had.

By Stasha Wood on August 14, 2025 Verified by Google

Idk the young mans’ name bc I’ve only been here twice. Both times I’ve been was 10-11pm. This young man is respectful, friendly, helpful, and knows his stuff!! I love his vibe and shining soul!! Idk who his parents are but they’ve raised an awesome kiddo!!! The place is clean & stocked!! Since I have issues breaking, cracking, busting my vape glass often I’ve been looking for vape shops that carry mine. This is the only place that carries mine!! Bonus I get a really nice teen kiddo!! So refreshing!!! My only wish is I could add a tip to my card for this young man bc I don’t carry cash. TYSM for the experience!!

By Benjamin Foster on July 17, 2025 Verified by Google

Puff Zilla has a solid selection and chill staff. They’ve got a solid range of products, and the staff actually knows their stuff without being pushy. Definitely one of the best smokes and vapes shops in Fort Worth, Texas

By john doe on May 31, 2025 Verified by Google

I’ve been to many vape shops across Texas, but Puff Zilla consistently raises the bar. Their massive selection, super helpful staff, and chill, welcoming vibe make it my go-to spot every time. Always a great experience!

By Aakrish Thapa on May 26, 2025 Verified by Google

Puff Zilla Smokes and Vapes is a solid spot. They have a good range of products, from vapes to glassware, and everything is neatly arranged. The staff is polite and knowledgeable, which makes the experience smooth and hassle-free. I appreciate how they take time to answer questions without rushing you. Definitely worth a visit if you're nearby

By tom SEDDEN on May 7, 2025 Verified by Google

I love this place especially Rishav!! Very friendly and very helpful whek it comes to picking new flavors! If you’re in the area try this store out. They are great!!