By Angela Adams on March 7, 2026 Verified by Google Petco

Our new Petco store is great and staffed with kind, friendly, and helpful folks! Isaiah greeted us immediately and stopped his work to help us locate items and bring us a shopping cart. Gabriel was friendly and efficient at the register. Truly a 5 out of 5 experience.

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By Jim & Linda Davies on February 28, 2026 Verified by Google Petco

I took our dog in to use the pet wash and two out of the three shampoo was out so was the conditioner. I did tell the sales staff and she did apologize. The store is clean, sufficient amount of staff and well stocked.

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By GandCyn on February 16, 2026 Verified by Google Petco

This was our first time using the self-service dog washing station and it was awesome. It usually takes me more than an hour to wash and dry my dog. My husband and I did both dogs in under an hour. We will definitely use this service consistently. Employees were friendly and very helpful.

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By Amy Pattin on December 26, 2025 Verified by Google Petco

I love the self dog wash station. I have very large German Shepherds who don't fit in the dog washes at Lee's Feed or Tractor Supply. PROS:
1) 2 tubs - one is lower to the ground so it's easier for my older pup to get into.
2) tubs have a slight raised platform inside so my doggie isn't sitting on the bottom of the tub which makes it easier to rinse.
3) no time limit so I can stay as long as it takes to get my pups washed and dried.
4) blow dryer is great. It's right next to the tub so I don't have to take my dog out of the tub and you can change the intensity of the air flow and the nozzle.
Cons:
1) shampoo & water are mixed in the hose so you can't get extra shampoo for a thick lather
2) no conditioner, there is only a moisturizing shampoo with conditioner so I bring my own
3) I can't adjust the water temp. I think it's just a little too warm
4) only 2 little towels

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By Missy Haire on December 21, 2025 Verified by Google Petco

Placerville grooming dept. in petco. Had the worst experience today. Took my 50 lb dog in to get groomed, I reserved a spot online for her. I show up to my appointment and the girl (Courtney) gets my dogs info and weighs her and tells me she cant groom her!! She is considered large breed which is completely wrong! Website say up to 50 lbs and large breed is 51 and above. She was lazy and didn't want to do it!!! I walked out so upset. I was planning on giving a very generous tip because I knew she had some matting. I will take her elsewhere now. Not a good first impression at all.

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By Yolande W on October 21, 2025 Verified by Google Petco

I'm just so happy Petco is now in Placerville. Nice store; clean. Friendly staff...hope it stays that way. If Petco treats their employees well, the employees will treat the customers well.

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By Debi Cumbra on September 27, 2025 Verified by Google Petco

I’m super happy to have such a nice big new store in Placerville now. Such a big selection of food and all things for pets. And the staff is great and very helpful!

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By Jennifer Clute on September 25, 2025 Verified by Google Petco

This was my first time shopping at Petco - Placerville. I usually shop at the location in Cameron Park. The store personnel were great. Friendly and helpful. I found what I was looking for.

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