By Eric Jen on July 3, 2026 Verified by Facebook

Hot wire installed a new Mitsubishi mini split at a very reasonable price. The technician on site is very professional and did a great job leaving the site clean and tidy. I highly recommend their service.

By Kimberly Brutus on April 10, 2026 Verified by Google

Alex was incredibly helpful when my washer wouldn’t drain. He quickly identified the root cause and I was able to schedule the repair for the day after the new part was ordered. Alex was professional, efficient, and I sincerely appreciated his attention to detail. He made sure that everything was running properly before leaving and even helped resolve some other issues in my apartment, such as finding what was causing the beeping in the laundry room and helping with a loose cabinet door.

I would highly recommend Alex for any form of repair! (And my cat was a fan too)

By Jet Haggerty on February 28, 2026 Verified by Google

We are extremely pleased with our service. They were prompt and truly cared.
Oleh and Ihor were our Technicians. They were SO THOROUGH, professional, and yet so personable. They really cared about finding our issues. Highly recommend Hotwire and these great Technicians! Thank you so much!

By Kyle Bastian on February 24, 2026 Verified by Google

They were incredibly responsive and were able to diagonose and fix our heater within 2 days of our heat going out. Ramzes was extremely professional and was great to work with.

By Laura on February 16, 2026 Verified by Google

Dropping from 5 stars to 1 because of technician lack of professionalism and demeanor. Alex K was efficient, thorough, on time, and temporarily fixed my dishwasher. It was not draining and the arm had fallen off - he fixed the drain problem but the arm has fallen off again since. It cost $270 and I tipped him. However, immediately after he left, the garbage disposal did not work. I called the company back and they sent him back after a few days. He was not interested in hearing my concerns, asked if I would accuse him of breaking the fridge if that stopped working, and was very confrontational. He told me that it would be $200 to repair because of a problem with the electric panel supplying the dishwasher. I told Alex K that I was going to get a second opinion and that if he was right, I would acknowledge that, and if he was wrong, I would change my review and notify the company. He stormed out of my house essentially yelling at me for wasting his time.

I just had that second opinion from Eco Electric, Plumbing, and Heating. My tech, Zach, looked under the sink, found the outlet, and pushed the reset button. Voila. Garbage disposal working again. $50 consult fee and an even better tip for him.

I do not recommend Hotwire Furnace, and I definitely do not recommend Alex K.

By John Flores on February 14, 2026 Verified by Google

Hot Wire Hvac & Appliance repair are top notch. We received service on the same day of our first call with them. Even within hours! Our technician, Ramses, was thorough and communicated well throughout the maintenance visit. He was kind and respected our home by placing shoe covers on. We will definitely be calling Hot Wire back for any appliance needs.

By Michelle Mattox on January 16, 2026 Verified by Google

Alex K. did an amazing job replacing the gasket on the washer and servicing the dryer. He was efficient, took great care of our home, went above and beyond cleaning behind the units, and was easy to work with. I'd recommend his services to anyone.

By Peter Shaw on January 13, 2026 Verified by Google

Vlad came by to fix our dryer ( no heat) and again to fix out fridge ( lighting was out). He is super nice and extremely competent. Highly Recommend!!

By Patrick Trout on December 16, 2025 Verified by Google

I had an issue with my all-in-one washer/dryer. The drain pump sounded gravelly/not good. My landlord contacted them first thing in the morning and they were able to come same day! Alex K was our technician, he was professional and informative. He knew right away when he heard the pump what was wrong.

Very appreciative of the company and Alex's work. Highly recommend.

By Alana Lc on August 13, 2025 Verified by Google

Alex K helped us quickly and professionally! We had a leak coming from the seal, he saw to it and fixed it super fast. Very trustworthy and kind. Thank you.

By Steven Foster on August 12, 2025 Verified by Google

Artem from HotWire Refrigeration and Appliances was fantastic! He came out promptly to inspect our fridge, quickly diagnosed the problem, and was able to replace the condenser the very next day. The whole process was smooth, professional, and efficient. Artem was friendly, knowledgeable, and clearly takes pride in his work. Our fridge has been running perfectly since. Highly recommend him for any appliance repairs!

By Anthony Cundy on August 11, 2025 Verified by Google

Alex K did a fantastic job fixing my Whirlpool side by side refrigerator.

Components within the freezer shorted out and melted the plastic within the freezer.

Alex was quick to diagnose the issue and ordered the correct parts. Since plastic was also melted, it prevented the fan from spinning and circulating the air. Alex used his tools to cut out the plastic pieces preventing the fan from spinning, this also saved me money from having to order an additional part.

Alex was very friendly and professional. I would highly recommend HotWire to anyone needing appliance repair.

By Miyumi Iwai on August 8, 2025 Verified by Google

GE Stackable Washer/Dryer : The repair technician (He is a Ukrainian guy, and I think his name is Danny) is very knowledgeable , experienced , and highly skilled. But more importantly, he’s a kind, compassionate, caring person. I’ve been through a hard time lately, but his kindness really made me smile (and cry too). I want the owner of the business to know how much I appreciate him. He is such a remarkable human being. Thank you so much. Mimi

By Alexandra Davis on July 23, 2025 Verified by Google

I recently had the fan motor in my freezer go out after just moving into my home. I don’t know anything about refrigerator repair so i googled refrigerator repair and found Hotwire. They were able to send a tech out same day to diagnose the issue and immediately found out what was wrong. They were able to order the part right then and were back again to replace it in 3 days. The 2 guys that came out were so polite and friendly and assured me about the repair. They were fantastic!!! The replacement took no more than 10 minutes and the guys were in and out. I can’t recommend them enough and on top of all the great service I was able to get the part I needed at a discount! If I ever have anymore fridge, freezer or other appliance issues I’ll be calling Hotwire right away!