By Kara Moss on July 20, 2026 Verified by Google

Alex and Ismael and I can’t remember the other gentleman’s name but they all worked well as a team!! Alex was so kind!! I have been to Valvoline in several cities and Alex was by far the kindest, most efficient and through he even too an extra step and they helped me like no other crew has!

By Jamie McZeal on July 6, 2026 Verified by Google

I’m just sitting in my truck waiting for an oil change. I arrived at 12:00 pm and I’m still waiting to get service on my vehicle. It’s now 1:50 pm and no service rendered yet 🤦🏽‍♂️. Ain’t nothing quick about this oil change service. You have 4 bays and all the service personnel (young kids) does is walk around like they are all lost. Lack of proper training and no supervision or direction. I done seen 6 cars back up and turn around because the wait time for a quick oil change is at least an 1.5 hours. This is unacceptable!

Yes, I will be returning in hoping that the service is quicker because I like the staff and convenience of the location.

By haziel Urias on June 30, 2026 Verified by Google

‼️PSA do not take your vehicle to Valvoline on Faudree ‼️

My (aunt) I copied and pasted my cousins post!

My mom took her car for a quick oil change and came back home, after a few hours she noticed her car was leaking oil. She called to have it picked up by the tow truck (per valvoline) but it locked up on her unable to be towed. Valvoline workers came out the next day and saw my mom’s car was missing a gasket and used a wrong plug so they had “fixed” what was wrong. After it was “fixed”my parents noticed oil still leaking in the garage. My mom had felt uneasy about the whole situation so she wanted her personal mechanic to take a look but vavoline fought with her for her to take it to their mechanic which had POOR reviews. She won that argument and had it taken to her mechanic but now Valvoline won’t pay for the cost of her mechanic or a rental. My mom has been without car for almost 2 weeks. They have tried to guilt my mom saying “with our mechanic you would’ve had your car back” the same mechanic who has bad reviews.
My family and I don’t like outing businesses on platforms like this but we want other people to be aware of this situation. Didn't give me an option for no star or 👎

By Ivonne Moreno on May 6, 2026 Verified by Google

Great service, professional staff, and friendly service. They truly care about their work at this location. Every time I stop by they greet me with a smile, they all communicate effectively to get the work done and you get a happy thank you at the end. Juan is truly the best! Thank you.

By Carol Blackburn on April 2, 2026 Verified by Google

I was very impressed with Miguel comIng outside to perform all the safety checks and set up my service ticket while I was waiting in line. Each of the associates who helped service my truck were very friendly and willing to answer any questions I had. They were quick and efficient and I will be returning there when my oil is due for its next change. My thanks to the franchise owner/manager for employing quality associates!!