By Cindy VanderPloeg on October 8, 2026 Verified by Google

I had wonderful service at Fox Kia South!! Trent did an awesome job getting me into my first Kia!! The Kia Seltos is a great suv !!! Still learning all the functions the suv has!!!! I would recommend Fox Kia South to everyone!!!!

By Jennifer Roofe on September 29, 2026 Verified by Facebook

I highly recommend Fox Kia South for your next vehicle purchase. My salesperson, Jovanni Lopez, was very attentive to my needs and put me in the vehicle of my choice. The entire team went above and beyond to ensure a seamless experience. Thanks Jovanni and shout out to the entire Fox Kia South sales team. 🥰

By Jay on August 22, 2026 Verified by Google

I have been a loyal Kia customer for over seven years, so I am extremely disappointed to say that after my recent experience with Kia Summit South, I will not be returning.

On August 14, I brought my Kia in for routine maintenance and paid approximately $124 for an oil change and tire rotation. The very next day, my check engine light came on, which had never been an issue or indicator prior to my service. Because of the timing, I immediately contacted Kia Summit South and was advised to bring my vehicle through the Express Lane.

I returned on Monday and was assisted by Liam, who attempted to scan my vehicle for approximately 15–20 minutes. He appeared to still be learning the process, and thankfully, a young woman stepped in to assist. I was told there could possibly be an evaporative system leak. She checked my gas cap and reset the check engine light.

Unfortunately, the light came back on the very next day.

I returned to the dealership again on Wednesday, August 19, because I was preparing to travel out of town and wanted to make sure my vehicle was safe to drive. I spoke with the manager, Brad, who assured me that it was safe to drive, and an appointment was scheduled for Friday, August 21 at 8:00 a.m.

I arrived Friday morning at 8:00 as scheduled, only to be told by both Liam and Brad that they could not find my appointment in the system. I showed them the text message confirming the appointment. Brad initially could not verify what I was showing him because he stated he did not have his glasses. Eventually, my appointment was located, but I was then informed that there was no technician available to diagnose my check engine light and that I would have to wait until mid-October to be rescheduled.

This was after an entire week of contacting the dealership, making multiple trips back, following the instructions I was given, and trying to give the staff grace and patience.

What disappointed me most was the lack of initiative to find a solution. Considering my check engine light appeared immediately after my August 14 service, I would have appreciated someone simply taking the time to thoroughly inspect the vehicle, ensure everything related to the previous service was properly tightened and secured, and rule out the possibility that something may have occurred during that visit.

When I arrived Friday morning, there was only one other customer there, yet very little effort seemed to be made to address my concern, find another technician, offer an alternative appointment, or provide another reasonable solution. After being told multiple times to return to the dealership, being scheduled for an 8:00 a.m. appointment, and rearranging my schedule to be there, being told to simply wait until mid-October was extremely frustrating.

I have been a Kia customer for more than seven years, so I know the level of customer service Kia dealerships are capable of providing. I gave Kia Summit South several opportunities to address what started as a simple concern, but unfortunately, the lack of communication, follow-through, and effort ultimately lost my trust and my future business. Ironically, I had even been considering making an appointment with their sales department prior to this experience.

I will continue taking my vehicle to Kia North, where my experiences have consistently been much more positive. They have always been patient, answered my questions, and made an effort to address my concerns in a timely manner.

After seven years of loyalty to Kia, I am not walking away from the brand, but I am walking away from Kia Summit South completely. I caution others to pay attention to any service being done on your vehicles. This experience simply did not meet the level of service I expect when trusting a dealership with my vehicle.

By JoAnn Fox on August 20, 2026 Verified by Google

I purchased my used certified pre-owned 2023 Sorento Prestige SX turbo from Larry Swanson at Kia South. I initially drove a Sportage but it didn’t have enough power for me. Larry listened to details about what I was looking for and when the Sorento came on the lot, he reached out to see if I was interested in taking it for a spin. During the test drive, I decided it was the one. The price was fair and before finalizing the sale I was given every opportunity to thoroughly look over the vehicle. Larry even accommodated my request to put the Sorento hybrid up on a hoist so my brother in law - a car guy - and I could look carefully at the undercarriage. The entire sales process was pleasant. I like the roominess, the ride, the quietness of the engine, the quick pickup, and all the bells and whistles which if I’d purchased in another brand I feel I would have paid a lot more for. I’ve since had the vehicle in for service, check engine light had come on, and while service had to keep it longer than expected due to a separate issue that was discovered, Jeremy in the service department gave me a loaner to drive, was consistent with communications, thorough in answering my questions, and all the work was covered under the existing warranty. Very happy with my vehicle and the sales and service people I’ve worked with at Kia South. Highly recommend!

By Danielle Pardikes on April 27, 2026 Verified by Google

I just leased my first car at Fox Kia and was so impressed with the entire experience. From start to finish, the process was smooth and genuinely enjoyable. I was especially grateful to be paired with Mike Rice, he even stayed late to accommodate my schedule, which I really appreciated. As someone who knew nothing about Kias going in, he was incredibly helpful, patient, and never once pushy. He made everything easy to understand and comfortable. Patrick also played a big role in making the process quick and painless. Overall, a fantastic experience. I’d highly recommend Fox Kia to anyone looking for a new car!