By Kathy Goers on October 16, 2024 Verified by Google

My mother was in a terrible accident and spent the whole summer at Alpine Fireside for her rehabilitation. I can't say enough about this wonderful facility. It's a very warm family oriented center that really cares about their clients. The PT department is top notch! The social services are amazing and kept us updated on her progress and worked very hard on finding Mom a great place to go after rehab. The nurses are great! If I had to be in a rehab center this is the one I would choose. Kathy G

By Elaine on May 5, 2024 Verified by Google

I arrived on Friday and they said that they didn’t have any medication for me and I was in a lot of pain. I finally remembered that I had some in my purse, by then I was beside myself with pain. I finally went to sleep and didn’t wake up until five AM to go to the bathroom. I put on my call light and waited. At five thirty I couldn’t wait any longer and got there on my own. The caregiver got there after I was back in bed! She said that she was on the other side of the facility and couldn’t hear me. The same thing happened the next day I needed to go to the bathroom. At breakfast time the brought in my medication and I took it. Pretty soon I turned beet red and my skin got hot and I couldn’t stop itching! Right, they had given me a medicine that I was allergic to! I called my family to have someone pick me up before they killed me! The inside looks nothing like the photos, everything is worn out and the meals were terrible. I was also afraid because I was in the very back, my windows were left open at night and I was on ground level and they told me that they spent their time in the front and it was hard to hear me!

By Glenda Dolezalek on April 8, 2022 Verified by Google

My mother was a rehab patient at Alpine Fireside. The home was said to be the best in town by hospital caseworker. Lori and peg worked above and beyond to get my mom in. They are the BEST! Lori always updated me, they were compassionate and caring her whole time. My father in law was in there too, the same compassionate care. The nurses were all kind and considerate. I do believe family needs to be involved with care for their loved one, but I believe Alpine Fireside is a safe, compassionate place to be.

By V Kuhl on May 23, 2020 Verified by Google

You know what? With this pandemic Alpine Fireside has not had one instance of the Covid 19 to date. That is absolutely phenomenal! That has to say something about a nursing care center. Sure, I wish I could visit my loved one, but I prefer them safe over a chance of being infected. They take their clients for walks in the halls with masks on, they dine in their own room and they pop in for a chat on occasion. Nobody likes to be cooped up, but when your health is at risk I think Alpine Fireside is doing their share and it is working!

By Abby Stankiewicz on November 5, 2017 Verified by Google

Better care cannot be found in/near Rockford. Our experience was extremely positive despite the fact that we still lost my mother-in-law. She was there for a month, with the last 2 weeks in hospice care. The entire staff worked non-stop and faithfully as a team; from cleaning staff, cafeteria staff, all levels of nursing staff, and the administrative staff. Not only did they take care of her needs and every single aspect of her comfort, they took care of us, the family. Alpine Fireside went above and beyond to cater to our requests and needs. They knew us by first name and frequently stopped in to check on us. Care takers in every respect, the staff at Alpine Fireside is exceptional.