Xfinity Store by Comcast Branded Partner

Xfinity Store by Comcast Branded Partner Verified by Yext

4.3

(62 Reviews)

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Listed In: Internet Service Providers Service providers, Cable Television Service providers, Security Systems Retailers, Telephone Companies and Service Providers Service providers, Cellular and Wireless Phones Retailers, Networking Service providers

Visit your local Xfinity Bonney Lake store at 20508 98th Street East, Bonney Lake, WA to learn more about our latest offers on fast, reliable home internet. Explore Xfinity Mobile's deals on the latest 5G devices from Apple, Samsung, and Google. Need help? Relax and enjoy our X1 TV entertainment while you wait!

4.3

62 Reviews

Write a Review
marsha Anderson

By marsha Anderson on August 12, 2026 Verified by Google

Went there on Monday, August 10, 2026. There was a young man helping us. It was his first day there, he did an excellent job and his trainer was doing a very professional training with this young man. We were waiting to get a text or email to rate them with a 10. But we haven’t received the rating text as yet. Just wanted to make sure the new employee and his trainer received the praise they deserved.

Freak

By Freak on June 19, 2026 Verified by Google

Wow! What a great ‘Xperience!’ All I had planned on doing was returning equipment. Alexa sat down with me and took a closer look at my X home and X phone. She identified some issues of duplication and other unnecessary charges. She even provided me equipment that was part of my plan that I never received. Short version: I walked out of there saving over $100 on my monthly bill.
I was also advised to come into the store if any problems arise versus calling the customer service where you will spend several hours navigating the different offices. And in my case, problems that were never resolved. Plus, my hearing is shot and I have a VERY difficult time understanding the customer service rep.
My advice, if you have Xfinity, visit the Bonney Lake store . The entire staff was friendly, knowledgeable and professional. Thanks again, Alexa!

Family Condo Interval International

By Family Condo Interval International on May 29, 2026 Verified by Google

Benjamin was very jovial, greeted each customer as they entered the store, and directed them to the waiting area, and advised them someone would be with them shortly. I had zero wait time, I was returning the flex device since I have not used it and I'm moving out of state. Benjamin took care of the devise in a timely manner. He also looked at my account and stated he could lower my bill literally almost by half of what my current cost is. He gave me several options as well as informed me of changes within Xfinity and Verizon and upcoming changes in the near future. Good information. I had another appointment to get to so I did not take him up on any changes, he informed me that when I'm ready to bring the form in that he showed where I could save on my plan. I didn't feel pressured at all. I will contact him when I am ready to update my plan. It was a positive experience with a professional. Great job!! Thank you.

Dav Mach

By Dav Mach on May 4, 2026 Verified by Google

Upon entering the Bonney Lake Xfinity store, I was professionally greeted and welcomed in by associates. Associates had Positive attitudes with enthusiastic vibes. Both associates named Ben were very helpful and informative. They went the extra mile make it sure I was issues were solved and all of my questions were answered.

Josh Kumar

By Josh Kumar on February 5, 2026 Verified by Google

Go in and see Mars. He’s the best in the business. He is in the back right corner at the lower desk. Great to work with, saved me money, and got me better service!

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Xfinity Store by Comcast Branded Partner 4.3 out of 5.0 based on 62 user reviews.

Xfinity Store by Comcast Branded Partner
20508 98th Street East, Suite A, Bonney Lake, WA
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Additional Business Details

Business Hours

M-Sa 10am-7pm, Su 11am-6pm

Services

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