Dairy Queen Grill & Chill

Dairy Queen Grill & Chill Verified by Yext

4.0

(105 Reviews)

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Listed In: Carry Out Fast Food Place, Ice Cream and Frozen Desserts Place

Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

4.0

105 Reviews

Write a Review
Clayton

By Clayton on October 11, 2026 Verified by Google

Amazing, I go to dairy queen at least once a week and always get exceptional service. Olivia and Aiyana are awesome, not only do they greet me by name, they make that brief little drive-thru moment fun.

Amanda Gordon

By Amanda Gordon on October 7, 2026 Verified by Google

We came in tonight for a last minute birthday cake and Bella was very friendly and helpful! She did a great job writing on our cake and getting us in and out quickly!

Judy Daiger

By Judy Daiger on March 8, 2026 Verified by Google

I visit twice a week but today was terrible. Burgers were dry and the fries were cold. My hot fudge sundae had very little fodge on the side. Lol not even on top.

Eternal

By Eternal on January 10, 2026 Verified by Google

This is my second negative review (first under mark) and it reflects a consistent pattern of incompetence. I ordered a medium Royal Strawberry Cheesecake Blizzard and received maybe two bites of the royal core, buried under an absurd amount of graham cracker crumbs to the point I had to scoop them out. The banana split had two pieces of pineapple included which is my spouses favorite part.

This is now three visits in a row with incorrect orders. Previously, I ordered a vanilla M&M Blizzard and was given what was essentially a chocolate cup with M&M topping. These aren’t small mistakes, it’s a complete failure in quality control and pride. I won’t be back, ever. The teenage employees DO NOT care, and I shouldn’t be angry every time I order ice cream.

Gringa_Lorena

By Gringa_Lorena on November 16, 2025 Verified by Google

I am a little surprised by the negative reviews. Ive been here three times since the opened. The first time my family and I ordered milkshakes in the drive thru. No problems. Friendly service. Good milkshakes.

The second time we visited was last week. This time we went inside to eat. Ordered the $7 combo meal that comes with a sundae (burger version). Not an immediate greeting upon arrival, but I think the lady was still learning. No big deal. Ordered and sat down and they brought our food to our table. I want to start by saying we rarely eat fast food anymore because it is never fresh or hot. We were taking a chance with DQ. They did not disappoint. Fries were so hot they were hard to eat initially. Burger was fresh and hot. The strawberry sundae was delicious. Weird add: the Coke is perfectly balanced and delicious. This literally was the first hot fast food meal we've had in years. It was really good. They also had a lot of ice cream cakes, parfaits, and Dilly Bars ready for purchase too. Restaurant was clean and everyone was friendly. The only complaint I have is regarding the atmosphere: the lights inside are so harsh. I feel like I am in an operating room with those lights.

The third time was this morning, when they officially celebrated their opening with offering the first 200 customers that buy an ice cream cake gets a coupon for a free small blizzard every week for a year. We got a basic signature 10" cake for $31.99. So, we participated in that as well. They also added a special number to the cake. IYKYK.

I dont know if it was such a good experience because it is a new location and over time, it may turn into another crappy fast food joint, but for now we have had three good experiences here (I will update my review if something changes). I hope it stays that way - especially making sure everything is hot and fresh. I feel like that will make or break a restaurant. I'd rather wait for fresh food than get lukewarm food fast.

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Dairy Queen Grill & Chill 4.0 out of 5.0 based on 105 user reviews.

Dairy Queen Grill & Chill
3024 Manchester Rd, Coventry Township, OH
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Additional Business Details

Business Hours

M-Th 10am-11pm, F-Sa 10am-11:59pm, Su 10am-11pm

Services

Booster Seats, DQcakes.com, High Chairs, Outdoor Seating, Restroom, Wheelchair Accessible, WiFi, Drive-Thru, Family-friendly, Food & Treat, Good for kids, Mobile Deals, Mobile Ordering & Rewards

Specialties

Blizzard® Treat, Chicken Strip Basket, Grillburger®, Soft-serve ice cream cone, shakes & malts, DQCakes.com

Year Established

2025

Listing data provided by Yext

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