By Rainy Hikes on June 28, 2026 Verified by Google

The salespeople at Kane’s are worse than used car salesmen—completely untrustworthy and dishonest. Last year, I spent $9,000 in their store, and I will never go back.

From the start, the buying process was an absolute nightmare. Their office messed up my order so badly that I literally had to do the math myself to ensure I was being charged correctly. It took weeks of back-and-forth just to get their mistake resolved, and I received zero apology for the hassle.

I bought a hanging egg chair for my outdoor patio and asked a dozen times if it was safe for outdoor use. They lied straight to my face just to make the sale. The chair is kept on a screened-in porch, and while all my other outdoor furniture is fine, the piece from Kane’s is covered in mold. If it was actually built for the outdoors, it would have held up. I haven’t even paid the chair off yet, and it’s already going in the trash. Do not trust these people!
Kane’s salespeople will lie just to make a sale. Buyer beware.

Also, the salesperson recommended a specific mattress, claiming it was perfect for back pain. It made my back pain significantly worse. They also told me I could easily switch the mattress out if I wasn’t pleased with it—which was just another blatant lie.

By Lichelle Fitzpatrick on June 14, 2026 Verified by Google

We purchased two recliners yesterday and had a wonderful experience. Rick Davis helped us, and although he was newer, you would never know it from the level of care and professionalism he showed. He was friendly, attentive, and took the time to answer our questions without making us feel pressured.

We were also really impressed by the manager. It was clear that he was supporting and training Rick, and he did so with a great deal of patience and respect. Seeing that kind of teamwork and positive work environment made us feel even better about doing business there.

We truly appreciate the excellent customer service as it’s very rare these days. Thank you, Rick and team!

By Ginny Martinez on June 2, 2026 Verified by Google

I had an issue with my dining room table ; scratches and burn mark. I went to Kane’s in St. Petersburg where I purchased furniture. The store manager Que was extremely helpfully and found that my warranty did cover my issues. Nolan the carpenter was sent to repair table although it may not be perfect; it’s 100% better and honestly I couldn’t have asked for a better experience! Thank you Que! Great job Nolan!

By Joyce Pellegrini on January 2, 2026 Verified by Google

Needed two comfy chairs for new home and my sales executive knew the showroom well and found the perfect chairs I wanted before leaving. They were delivered look great and very happy. I will come back for added pieces when needed. I only go to Kanes. 10 years ago bought 3 rooms of furniture I donated they still were in perfect condition just wanted a change. Great quality n price. I highly recommend.

By Rhonda on December 27, 2025 Verified by Google

Purchased a 4 piece white entertainment center. Delivery was later in the week, and went without no issues. Upon inspecting the new, white entertainment center (and cleaning with the furniture cleaner THEY insist on), I found that the beveling and edges were yellow, not white. It appears it's a craftsmanship issue, NOT a delivery damage issue. Called customer service shortly after delivery fellows left and sent them the requested photos. That was 930 am. It's now 4 pm. No further contact, follow up, or resolution until I called again 4 days later. They state the yellowing is the "aging" on the craft manship. Why would I want to buy something brand new that is already yellow? This is why the lights are so bright in their showroom, so you can't tell there is cruddy design. This is what spending a lot of money will get you these days. Beware.