By Chris Henrichs on March 25, 2026 Verified by Google

We had basement seepage in Winnetka that was non-urgent and called ServPro while it was happening. Jose answered during late hours, reassured us that we’d be ok and showed up first thing next morning to get a solution in place. The quote was reasonable based on calling other vendors and they started within a few hours to remediate potential damage. I’d highly recommend this team.

By Helene Davis on March 5, 2026 Verified by Google

Jose and Harry did an outstanding job. Jose took the time to explain everything to us; and that was very important to us. They cleaned up the work space and made sure that we were satisfied with everything. I would highly recommend ServPro and Jose and Harry. Thank you so much.

By Tony H on January 18, 2026 Verified by Google

We chose this location over other closer Servpro franchises and other competitors and we have zero regrets. Eddy, Jose, Bart and team were great to work with. They helped to recover our basement after a sump pump failed. They were faster to respond and didn’t make it feel like a sales pitch that we felt from other places. They did an incredibly thorough job and went above and beyond

By LEXIE DANG on January 15, 2026 Verified by Google

Jose and Johnny did an amazing job on my basement! They really tackled the moldy flooring that was damaged by sewer water. They completely gutted everything out and thoroughly treated all the moldy spots. I can’t recommend these hardworking guys enough!

By Greg Miller on November 20, 2025 Verified by Google

Jose’ and his team were great! Polite, respectful, professional and experienced. The team came in on a Saturday afternoon and staid into the evening until the job was complete. Then Jose personally checked in regularly until the moisture and mold concern was 100% eradicated! This is the second time I had to use this service with Bart taking care of my family the first time with the same level of professionalism and quality of service. I would recommend highly. Not only did they do great work but their team worked great with our insurance in making sure the claim was filed timely and with all necessary supporting documentation.