By Alejandro Yeguez on August 24, 2026 Verified by Google

The most disorganized “The Melt” experience I’ve ever had.

First, I ordered a burger with a double gluten-free bun, but when the burger arrived at the table, it wasn’t gluten-free. I didn’t realize until after I took a bite. Fortunately, I always carry medication with me for my allergies and intolerances.

I ordered a second burger to give them another chance, and the one that arrived was a single, even though I was paying for a double.

I honestly don’t understand what’s going on here. They want to operate like a restaurant, but they can’t even match the level of organization you’d expect from a fast-food chain. The way this team operates is a complete DISASTER.

By Emma Jane Geisler on April 1, 2026 Verified by Google

i came in at 10:25pm (they close at 11) to order takeout. not only was i greeted with the most genuine smile by the person behind the bar, but they were so kind and welcoming. i got the bbq bacon burger sub chicken patty add tomato and lettuce (per their recommendation) and it was SUPERB. chicken? cooked perfectly. bun? doughy and held up throughout the eating of the sandwich. the lettuce was crispy and the bacon was fresh. i also got the garlic parm fries and they were the best ones i’ve had in a long time. after a really long day this was exactly what i needed. thank you very much.

By Cari Cohorn on March 21, 2026 Verified by Google

I tried my first Melt burger today, and it was super tasty! Cooked perfectly. Plenty of cheese. And the garlic fries were nice too.

By Claudio Ignacio Fernández Espinosa on November 11, 2025 Verified by Google

⭐️ 1 star (and that’s being generous)

I came to The Melt in Berkeley to eat. I ordered the garlic fries with parmesan, and honestly, it’s one of the most disgusting things I’ve ever tasted 🤢.
The fries were cold, maybe because they didn’t bring them on time or because they just dumped them in oil with chopped garlic and chili trying to fake a “chimichurri” or something. The cardboard tray had a literal oil puddle at the bottom. Total mess.

Then I ordered the tomato soup, which turned out to be the most orange and sugary “tomato soup” I’ve ever seen. Honestly, I doubt it was even made from tomatoes. The croutons were just as disgusting.
⚠️ Don’t order this unless your taste buds are dead.

Next came the Bacon Barbecue Double Burger. To be fair, the burger was tasty 🍔.
But it took forever. When it finally came, an older lady brought it—very kind, unlike the younger girl working there, who has zero empathy, no motivation, and probably some racial bias issues.
I asked if the burger was hot, she looked confused, said it was left aside and they’d make a new one. Three minutes later it was back on my table. Yeah right—they didn’t make a new one, they just reheated it. Inside was hot, bun was cold.

I had also asked for a side of pickles, and they just threw half a cold pickle on the tray paper. No care at all.
The place looks fine, but it’s empty—and now I know why 😑.
Checked Google Maps while eating and saw it has 2.8 stars, which honestly feels too generous.

About the beer 🍺:
• The Pilsner is terrible.
• The Mexican lager Agua Santa is decent, not amazing, but way better than the Pilsner.

💬 Bottom line: I do not recommend this place at all.
Bad food, bad service, and overpriced for what you get.
Save your money and go somewhere else.

PS: Kerry is the only valuable asset there.
PS: situation was so bad they removed the soup 2 drinks and 3 dollars from my bill

By jules campbell on November 8, 2025 Verified by Google

in n out over this with price and taste. burger was not juicy or cheesy. i wanted to like it so bad since i spent basically 50 dollars on 2 burgers and a mac and cheese but it was all just mid. we got the elote mac and cheese and it was so bad… i wanted to like it so bad but its just noodles and cheese sauce i had too much faith in this place 😂 the diet coke was fire though!