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Franklin & Kiai Counseling Services, PLLC

Franklin & Kiai Counseling Services, PLLC Verified by N49

4.7

(15 Reviews)

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Listed In: Mental and Addiction Care Facilities, Family Counselling, Therapy and Counselling

Franklin and Kiai Counseling Services, PLLC is a private outpatient mental health practice in Round Rock, Texas, built on the belief that meaningful change takes clinical expertise and genuine care. Led by Micheal C. Franklin, LCSW-S, the practice offers confidential, culturally aware counseling… Read more

4.7

15 Reviews

Write a Review
Mihira Chandrasoma

By Mihira Chandrasoma on October 5, 2026 Verified by Google

It was awesome to meet Michael. I talked to him on the phone a few days before, but the counseling session we had was great felt very comfortable!!

R

By Franklin & Kiai Counseling Services, PLLC on October 5, 2026

Hi, Mihira. Your feedback is highly appreciated. Thank you for the review! Have an amazing day.

Write a Reply

Heaven Childs

By Heaven Childs on August 9, 2026 Verified by Google

R

By Franklin & Kiai Counseling Services, PLLC on August 9, 2026

Hi, Heaven. We appreciate the rating, and are glad we could provide you with a positive experience! Have an amazing week ahead.

Write a Reply

Jose Fuentes

By Jose Fuentes on May 26, 2026 Verified by Google

R

By Franklin & Kiai Counseling Services, PLLC on May 26, 2026

Hi, Jose. Your feedback is highly appreciated. Thank you so much for the review!

Write a Reply

Holly

By Holly on November 7, 2025 Verified by Google

I am very happy I found Mr. Franklin!! I have been in treatment for about a year and couldn’t be happier with the results from then to “now”. He is someone very easy to talk to, has a good sense of humor and is extremely relatable. The feedback I receive has been so helpful and insightful. I have been to other therapists but this one finally resonated with me. This has been the best experience and best outcome I cld have ever hoped for.

R

By Franklin & Kiai Counseling Services, PLLC on March 16, 2026

Hi, Holly. Your feedback is highly appreciated. Thank you for the review!

Write a Reply

Karen Greene

By Karen Greene on February 18, 2026 Verified by Google

Never met with you

R

By Franklin & Kiai Counseling Services, PLLC on February 19, 2026

Well Karen I would like to meet with you. Please give me a call at 512-439-3555. I would like to figure this out together. Micheal

Write a Reply

Cody Sperry

By Cody Sperry on February 12, 2026 Verified by Google

Great communication, great flexibility, easy to talk to and understand!!! Great place to get help!!!

R

By Franklin & Kiai Counseling Services, PLLC on February 12, 2026

Hi, Cody. Your feedback is highly appreciated. Thank you for the review!

Write a Reply

Rabia Bhatti

By Rabia Bhatti on November 7, 2025 Verified by Google

Thank you Michael for everything you’ve done and continue to do. You are very thorough and you always make time to respond to questions and concerns.

R

By Franklin & Kiai Counseling Services, PLLC on November 8, 2025

Thank you so much for the kind words

Write a Reply

Christina Xu

By Christina Xu on November 7, 2025 Verified by Facebook

Michael listens and gives good advice and overall a very caring individual and therapist, I plan to continue with his practice, highly recommend!

R

By Franklin & Kiai Counseling Services, PLLC on November 7, 2025

Thank you so very much for the kind words.

Write a Reply

Simone Elke Berg-Ashcraft

By Simone Elke Berg-Ashcraft on September 28, 2025 Verified by Google

Michael is amazing. He really works with me to cover all the issues.
I love he uses several techniques and some holistic methods.
I feel getting all the help I need and resources to improve.

R

By Franklin & Kiai Counseling Services, PLLC on November 7, 2025

Thank you for your kind words and I am so glad it helps.

Write a Reply

Kenneth Williams

By Kenneth Williams on August 7, 2025 Verified by Google

Micheal has provided me good information and guidance about my situation. I am comfortable with discussing my issues.

R

By Franklin & Kiai Counseling Services, PLLC on April 2, 2026

Hi, Kenneth. Thank you so much for leaving us a stellar review!

Write a Reply

Big C Sperry

By Big C Sperry on July 15, 2025 Verified by Google

Michael has been a great avenue for me to learn and grow emotionally and mentally, he has helped me with all aspects of my life!!

R

By Franklin & Kiai Counseling Services, PLLC on July 15, 2025

I’m so glad to hear that things are changing for the better for you. Therapy is a process and you just have to keep showing up for yourself.

Write a Reply

Trish S.H.

By Trish S.H. on June 11, 2025 Verified by Google

Where do I begin….I reserved a 30 minute consultation session through an app, to speak with Michael. It was a unique session because it wasn’t for me, it was for someone that I love dearly.
As I explained the situation to Michael he was patiently listening and believe me, I was really talking, pouring my heart out so that he could get an accurate picture of what was needed. I wanted to be sure that we both would be confident that he would be able to help with what was required.
We ended up going WELL past our 30 minute time limit, but he didn’t rush and never made me feel like the time was more important than the reason why I had reached out. He is a jewel with just the right amount of empathy, no-nonsense approach when needed and compassion to go along with his skills and experience. Did I mention that he’s a veteran which made him even more of a choice as my loved one is too.
He told me to let him know if he could ever be of assistance.
My loved one has yet to reach out to him for help, but I have no doubt that once they gather the courage to do so, he will prove to be an asset sent from above.

R

By Franklin & Kiai Counseling Services, PLLC on June 11, 2025

Thank you so much Trish . I am always happy to serve when called upon. Have a blessed day. Micheal

Write a Reply

Justin Park

By Justin Park on May 27, 2025 Verified by Google

Currently approaching a month with Michael F. and so far so good. Very approachable and easy to converse with, he has a great ear and listens to what I have to say. Would recommend giving him a shot, if you’re looking for a therapist!

R

By Franklin & Kiai Counseling Services, PLLC on July 15, 2025

Thanks Justin.

Write a Reply

William Garrett

By William Garrett on March 27, 2025 Verified by Google

R

By Franklin & Kiai Counseling Services, PLLC on April 1, 2025

Thank you for your positive rating, William! We look forward to welcoming you back soon.

Write a Reply

Rekha Gupta

By Rekha Gupta on March 27, 2025 Verified by Google

Michael Franklin has been really good therapist for me

R

By Franklin & Kiai Counseling Services, PLLC on April 1, 2025

We’re happy to hear that Michael Franklin has been a great therapist for you. Your 5-star rating means a lot. If you need assistance, feel free to reach out.

Write a Reply

Mihira Chandrasoma

By Mihira Chandrasoma on October 5, 2026 Verified by Google

It was awesome to meet Michael. I talked to him on the phone a few days before, but the counseling session we had was great felt very comfortable!!

R

By Franklin & Kiai Counseling Services, PLLC on October 5, 2026

Hi, Mihira. Your feedback is highly appreciated. Thank you for the review! Have an amazing day.

Write a Reply

Heaven Childs

By Heaven Childs on August 9, 2026 Verified by Google

R

By Franklin & Kiai Counseling Services, PLLC on August 9, 2026

Hi, Heaven. We appreciate the rating, and are glad we could provide you with a positive experience! Have an amazing week ahead.

Write a Reply

Jose Fuentes

By Jose Fuentes on May 26, 2026 Verified by Google

R

By Franklin & Kiai Counseling Services, PLLC on May 26, 2026

Hi, Jose. Your feedback is highly appreciated. Thank you so much for the review!

Write a Reply

Holly

By Holly on November 7, 2025 Verified by Google

I am very happy I found Mr. Franklin!! I have been in treatment for about a year and couldn’t be happier with the results from then to “now”. He is someone very easy to talk to, has a good sense of humor and is extremely relatable. The feedback I receive has been so helpful and insightful. I have been to other therapists but this one finally resonated with me. This has been the best experience and best outcome I cld have ever hoped for.

R

By Franklin & Kiai Counseling Services, PLLC on March 16, 2026

Hi, Holly. Your feedback is highly appreciated. Thank you for the review!

Write a Reply

Karen Greene

By Karen Greene on February 18, 2026 Verified by Google

Never met with you

R

By Franklin & Kiai Counseling Services, PLLC on February 19, 2026

Well Karen I would like to meet with you. Please give me a call at 512-439-3555. I would like to figure this out together. Micheal

Write a Reply

Cody Sperry

By Cody Sperry on February 12, 2026 Verified by Google

Great communication, great flexibility, easy to talk to and understand!!! Great place to get help!!!

R

By Franklin & Kiai Counseling Services, PLLC on February 12, 2026

Hi, Cody. Your feedback is highly appreciated. Thank you for the review!

Write a Reply

Rabia Bhatti

By Rabia Bhatti on November 7, 2025 Verified by Google

Thank you Michael for everything you’ve done and continue to do. You are very thorough and you always make time to respond to questions and concerns.

R

By Franklin & Kiai Counseling Services, PLLC on November 8, 2025

Thank you so much for the kind words

Write a Reply

Christina Xu

By Christina Xu on November 7, 2025 Verified by Facebook

Michael listens and gives good advice and overall a very caring individual and therapist, I plan to continue with his practice, highly recommend!

R

By Franklin & Kiai Counseling Services, PLLC on November 7, 2025

Thank you so very much for the kind words.

Write a Reply

Simone Elke Berg-Ashcraft

By Simone Elke Berg-Ashcraft on September 28, 2025 Verified by Google

Michael is amazing. He really works with me to cover all the issues.
I love he uses several techniques and some holistic methods.
I feel getting all the help I need and resources to improve.

R

By Franklin & Kiai Counseling Services, PLLC on November 7, 2025

Thank you for your kind words and I am so glad it helps.

Write a Reply

Kenneth Williams

By Kenneth Williams on August 7, 2025 Verified by Google

Micheal has provided me good information and guidance about my situation. I am comfortable with discussing my issues.

R

By Franklin & Kiai Counseling Services, PLLC on April 2, 2026

Hi, Kenneth. Thank you so much for leaving us a stellar review!

Write a Reply

Big C Sperry

By Big C Sperry on July 15, 2025 Verified by Google

Michael has been a great avenue for me to learn and grow emotionally and mentally, he has helped me with all aspects of my life!!

R

By Franklin & Kiai Counseling Services, PLLC on July 15, 2025

I’m so glad to hear that things are changing for the better for you. Therapy is a process and you just have to keep showing up for yourself.

Write a Reply

Trish S.H.

By Trish S.H. on June 11, 2025 Verified by Google

Where do I begin….I reserved a 30 minute consultation session through an app, to speak with Michael. It was a unique session because it wasn’t for me, it was for someone that I love dearly.
As I explained the situation to Michael he was patiently listening and believe me, I was really talking, pouring my heart out so that he could get an accurate picture of what was needed. I wanted to be sure that we both would be confident that he would be able to help with what was required.
We ended up going WELL past our 30 minute time limit, but he didn’t rush and never made me feel like the time was more important than the reason why I had reached out. He is a jewel with just the right amount of empathy, no-nonsense approach when needed and compassion to go along with his skills and experience. Did I mention that he’s a veteran which made him even more of a choice as my loved one is too.
He told me to let him know if he could ever be of assistance.
My loved one has yet to reach out to him for help, but I have no doubt that once they gather the courage to do so, he will prove to be an asset sent from above.

R

By Franklin & Kiai Counseling Services, PLLC on June 11, 2025

Thank you so much Trish . I am always happy to serve when called upon. Have a blessed day. Micheal

Write a Reply

Justin Park

By Justin Park on May 27, 2025 Verified by Google

Currently approaching a month with Michael F. and so far so good. Very approachable and easy to converse with, he has a great ear and listens to what I have to say. Would recommend giving him a shot, if you’re looking for a therapist!

R

By Franklin & Kiai Counseling Services, PLLC on July 15, 2025

Thanks Justin.

Write a Reply

William Garrett

By William Garrett on March 27, 2025 Verified by Google

R

By Franklin & Kiai Counseling Services, PLLC on April 1, 2025

Thank you for your positive rating, William! We look forward to welcoming you back soon.

Write a Reply

Rekha Gupta

By Rekha Gupta on March 27, 2025 Verified by Google

Michael Franklin has been really good therapist for me

R

By Franklin & Kiai Counseling Services, PLLC on April 1, 2025

We’re happy to hear that Michael Franklin has been a great therapist for you. Your 5-star rating means a lot. If you need assistance, feel free to reach out.

Write a Reply

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Franklin & Kiai Counseling Services, PLLC 4.7 out of 5.0 based on 15 user reviews.

Franklin & Kiai Counseling Services, PLLC
1101 Satellite View, 404, Round Rock, TX
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2024

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Franklin and Kiai Counseling Services, PLLC

Franklin and Kiai Counseling Services, PLLC

1101 Satellite View, Unit 404, Round Rock, TX (1 Km Away)

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