By David Price on April 5, 2025 Verified by Google

Called for a clogged main drain on a Sunday. Was told nobody available. Please don't advertise 24/7 plumbing service if you really don't offer it.

By Mariko Kurakami on February 7, 2025 Verified by Google

I had to call them on Sunday morning, but they got here in few hours and got the work done promptly. Bryce was very friendly (even with my dog) and did a great job. I highly recommend if any type of plumbing issues may arise!

By Ian Scott Osborne on February 18, 2022 Verified by Google

I was quoted at $850 for a humidifier to condensate pump connection, which is expensive, but I agreed to it anyway. An hour of work and $200 in parts somehow ballooned to $925. Fine. Now it looks like I will have to redo much of the work myself. They placed the condensate pump right in front of the air filter, so it has to be disassembled every time I change out the air filter. But, after one month, there are now two places that consistently leak which means I will now need to redo the work. The lines are also held in place by electrical tape. Would not recommend.

By Fawn Ramey on February 17, 2021 Verified by Google

We always call Justin Dorsey for all our plumbing needs! We have owned our home for 2 years now and have had to call them three times. You can expect quality same day service and friendly professionals that know what they are doing!

By Shanna Ramey on February 17, 2021 Verified by Google

Called today and got same day service. I thought I had a clog in my drain from my washer, turns out it had frozen. Aaron was great, professional, and super easy to talk to about everything he was doing.

By Brian Paetow on December 29, 2020 Verified by Google

I contacted Justin Dorsey plumbing to clear out a clogged main sewer drain at one of my properties in Greencastle. He was able to clear some however the clog remained and it was suggested to me to have the line camered for an additional $600 to determine the blockage not including repair. Also the plumber thought the line might need to be dug as there might be roots in line. I live in Chicago so with anticipation of digging I brought a crew to Greencastle. After 15 minutes my "experienced unlicensed" plumber rodded the sewer and cleared the line with little difficulty. No additional expense to camera or dig and repair. I contact Justin Dorsey but they never returned call.
Very disappointed to pay Justin Dorsey plumbing a fee of $700 to essentially do nothing. The only good part is I possibly prevented the additional charge of Camera and unnecessary repair of $$$.

The following was description from Justin Dorsey plumber:
Cable Main-Removing Toilet
Add For Basement Or Difficult Acc.
Removed stool from flange. Tried to cable line. Got line to open up More than it previously was. Continued to attempt to cable line. Line seemed to have an
issue approx 20/25 out. Was not letting cable through. Pulled cable back and found no evidence. Changed sewer machine head from cutter to spade.
Reattempted opening the line further. Same problem continued to occur approx 20/25 ft out. Stop and redirected with a phone call to the landlord. Described
the situation on hand and options for what’s next. Landlord said he is going to take it from here.