By BAT MAN on April 1, 2026 Verified by Google

Total waste of time at. Walked in for a quote-waited in line forever. Finally get to the agent? Her face said it all: pure annoyance, like we were intruders. No warmth, no effort-just this cold, "why are you even here?" look. Because we weren't buying on the spot, we weren't worth her time. She answered bare minimum, zero help, like we'd ruined her day. If you're not dropping cash today, you're not welcome. Skip this place-they hate shoppers.

By Thurston Skilling on November 10, 2025 Verified by Google

My friend is selling his car to me and he referred this insurance to me because he pays $500something for this vehicle which is a good deal. I tried to get the vehicle insured in my name and they charging me $756 for the same policy he’s getting. My friend was surprised they were charging me more than what he pays. Stick with your insurance or shop somewhere else. They charge extra for new customers.

By Jason Martin on April 30, 2025 Verified by Google

I have been using KYFB since moving here 8.5 years ago. Molly and her team were always so professional and easy to work with. My interactions with the new manager/team has continued that trend. Very happy!

By Kathryn Ackley on May 30, 2019 Verified by Google

KFB is a great insurance company, and Molly and Tim are the most helpful agents you can work with. We needed to make a claim and it was handled fast and efficiently. Can't say enough good things about this agency.

By Andrew Duncan on May 4, 2015 Verified by Google

Great people and easy to work with! My wife was hit by a State Farm driver and when State Farm called saying they were not going to reimburse us for rental car costs Molly stepped in and handled! No one likes paying insurance but Ky Farm Bureau has been great!