By Lisa Gaska on June 24, 2026 Verified by Google

After a bad experience at a different memory care facility for my dad, I can say that the Bristal has been a gift to my family. The place is very clean and well maintained. My dad’s room is clean and smells clean. The food is good and there are choices at every meal. The staff has been wonderful. They have gotten to know my dad, and they show him kindness and respect.
I have been impressed with the level of security in the building, which is especially important in a memory care place.
I would highly recommend the Bristal at Lake Success for any family that needs this kind of care.

By Melanie Appelbaum on May 3, 2026 Verified by Google

I can't say enough good things about the Bristal in Lake Success. My dad was there for close to 9 months until his passing. He arrived with pretty advanced stage dementia and was greeted so kindly by everyone. The staff is kind beyond words and just excellent overall. I don't know what we would have done without the Bristal! From the friendly front desk person to the person wiping my dad's tushy! lol. Towards the end when he really started to decline, the staff was incredibly accommodating customizing the food for him so that he could still eat. I wouldn't hesitate to put my loved one in the care of the Bristal.

By Lauri B on March 4, 2026 Verified by Google

We made the right decision!

The staff at the Bristal in Lake Success NY are the best!
This location specializes with memory care which consists of helping residents with Alzheimer's and Dementia. A dedicated memory care community like none other on Long Island!

From the ladies in the front office: Julie, Shania, and Jordan, to Iris at reception (who always greets with positivity and a smile) I always feel comfortable walking into the facility.

Raabia, Director of Case Management and Lysa, who Oversees the Wellness Center, have been especially wonderful with helping our Mom adjust to the life at The Bristal.

Having a Wellness Center with nurses, aides and a doctor on site, gives a very strong sense of caring. They handle a lot of residents' requests including from their family members as well and they really have a strong handle on it all!

The apartments have all the comforts as home, including a full size bath and shower, full/queen size bed and a kitchenette with a refrigerator and sink! Makes it easy to bring in some snacks once in a while and store them.

They also offer the Foresite Health onitoring and fall detection platform. This is an absolute must to prevent and track resident health and provide immediate alerts to the team members should an accident ever occur.

Everyday staff and laundry services make their rounds to each and every residence room. Between cleaning up and vacuuming floors, taking out trash, making the bed and picking up laundry, the service is impeccable! The common living spaces are nicely decorated and bright, makes you feel right at home.

A huge thank you to the activities managers who truly get everyone involved! My mom loves the sing-alongs, movie times and music events. Mary, Marce, Parnell, Anthony to name a few.

And yes the food is fantastic! Mom is always raving how good and tasty everything is. Always fresh breakfast, lunch and dinner.. Mom never ate so good! Thank you to the kitchen staff to always getting Mom's favorites to her.. coffee and oatmeal!

And a bigger thank you to all the caregivers that spend each and every moment taking care of my Mom and every resident on a daily basis... Moments shared as friends not just aides make all the difference! My sister and I have become very close especially to the one-on-one relationships these ladies have with caring for our Mom.

This feeling gives us a great peace of mind, especially when we are unable to visit. We know that Mom is in good hands!

We truly are blessed to have these people in Mom's everyday quality of living.. Each staff member puts their heart out on their sleeves ~ genuine, kind and compassionate with each resident, including their families!

Thank you for everything you do!
The Block Family
Lauri, Jackie, Jesse and Cody

By Jackie Block-Rodriguez on March 4, 2026 Verified by Google

This home is amazing! Our mother has been taken care of like family. They make sure her favorite foods are given at meals. The housekeepers keep her room tidy and clean, they play lots of games and have super fun activities all day long. The people who take care of her at the wellness center and her aide who helps her at night when she's ready for bed are all extremely caring. We are so happy we found you all, and appreciate all this Bristal does for our mom/grandma!

By J K on February 26, 2026 Verified by Google

My Dad moved in last November and it was a surprisingly smooth transition. After 4 months in the hospital & rehab, it was very difficult living at home with 24 hr care. I knew after a few weeks that this was not working. Luckily I found The Bristal at Lake Success. It's not his home he was in for 40 years but he's content. He engages when he likes the activities but also likes his private time in his room. I know he is well taken care of and I do not have to worry about his safety. It's clean and really well maintained – a really lovely place. The staff is professional, friendly and communicates well. I would definitely recommend!

By Jim on February 26, 2026 Verified by Google

When it became unsafe for my father‑in‑law to live alone after his Alzheimer’s diagnosis and the progression of his condition, my wife faced the difficult decision of moving him into an assisted living facility. After visiting several options, we chose The Bristal.
He has now been a resident for just under a year, and it has proven to be the best decision we could have made. The staff is consistently friendly, caring, and attentive to his needs. The management team has been responsive from day one, always available to address any questions or concerns we may have.
We are truly pleased with our choice of The Bristal at Lake Success and would wholeheartedly recommend this community to anyone seeking quality care for a loved one.

By GLORIA GOLDSTEIN on February 14, 2026 Verified by Google

I was extremely pleased having my husband in The Bristal of Lake Success for over 2 years. The staff is very caring and friendly. The Directors are intelligent, knowledgeable, helpful and will return your calls when you have a question or a request. The nurses are wonderful and keep track of the residents’ medications. This Bristal is very clean and brightly lit and the large windows allow for a lot of natural light. The activities make the residents feel good and purposeful. I have and will continue to recommend the Bristal of Lake Success to all my friends and family.

By Ray on February 6, 2026 Verified by Google

As Long Island’s leading chair yoga and dance teacher in senior housing, I have a unique view inside of Long Island’s senior housing communities. I can say with certainty that the Bristal Lake Success is uniquely different and the gold standard for long term memory care. They have caring and specialized staff, an incredibly happy loving environment, an activities program chock full of social engagement, learning, and entertainment. And yes, the food is amazing and environment equally as beautiful. Leadership is key to any successful operation and this team has great culture and spirit. It’s a wonderful community to successfully age in and I would absolutely recommend it for a loved one with specialized memory care needs.

By david nussbaum on January 11, 2026 Verified by Google

My Mom recently moved into The Bristal at Lake Success and despite her hesitancy from moving from her private home, she now loves the place. She tells me all the time that it’s the best “hotel” she’s ever stayed at. Mom was also a finicky eater but she loves the food at The Bristal.

Also, all the people at The Bristal who support the residents are so helpful and friendly.

And as for her family, we are so relieved that she is happy and settled — it’s helped us all sleep better at night.