By Marc Lutz on June 23, 2026 Verified by Google

Even though no issues could be found with my vehicle, the staff at Heritage explained to me what my options would be depending on if anything was found. They discussed possible pricing and avenues that would need to be taken should any issues arise. They are extremely communicative and helpful.

By adrian Chavez on June 9, 2026 Verified by Google

Great place to get everything back to normal, there's a problem theyll find it! Friendly & honest cannot say enough about the crew in Caldwell Heritage!

By Ghost Tagg on April 23, 2026 Verified by Google

Rory was absolutely amazing along with the technician who inspected my vehicle. The level of detail with photo, video, and descriptions for my online inspection file were awesome. Will definitely continue bringing my issues to them haha.

By Seth Hernandez on April 9, 2026 Verified by Google

I took a vehicle in for a pre-purchase inspection, which I usually do before buying a used vehicle with some question marks. A cost that is completely on me, the buyer, that will be lost if I do not purchase the vehicle. I like to use a 3rd party mechanic to help with negotiations as well as ensure I do not buy a lemon.

Of all the times I have done this, there has been no better report and transparency than that delivered by Heritage Auto. The report, a rarity in and of itself, complete with photographs and explanations of each item and system was the most thorough transfer of information I have ever seen at the same price point as other mechanic shops who might only give you a couple minute verbal transfer of information.

The communication with the shop, and driver service to and from was top notch. And after understanding the mechanical components that will need to be inspected further, kept an eye on, or requiring immediate attention was so easily laid out, I felt as though I had known this vehicle for the last year not the partial day that I had looked at it.

I ended up purchasing this vehicle, because I felt I understood the deficiencies enough to mitigate my risk thanks to Heritage Auto, but even if I hadn’t, this inspection would have been money well spent if I decided to go another direction.

After purchasing this vehicle, I was determined to take it on a 1400 mile road trip to a family event that weekend. The items that were most dire of need to be repaired were immediately coordinated after quotes were generated, and Heritage fulfilled these items in time for my trip. As an added bonus, the ENTIRE cost of the pre-purchase inspection was credited to me for the repairs as a discount. The vehicle performed as I had hoped.

I cannot recommend this shop enough, despite living in Boise while they are located in Caldwell.

By Aimee Hesterman on February 11, 2026 Verified by Google

Heritage was referred to is by a shop in mountain home (via a frined). They got us in right away and the experience was great. We will be using heritage as our auto repair resource moving forward.