By Blue Hound on June 2, 2012 Verified by Guest

Every Saturday, our co-workers and I enjoy having McDonald breakfast. However, the drive-through service at this location is terrible! Last two times we ordered pancake and there were no SYRUP!!! How can you eat pancake with no syrup?? And today, they forgot chocolate milk & orange juice... and most important, they forgot to give me forks!!!! I called to complain, but they don't pick up the phone...
I do not recommand drive-through... if you are at drive-through, make sure you check every single item!!!!

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By Carnelian Buzzard on May 26, 2010 Verified by Guest

Quick and very courteous; food was really good

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By geanieliu on April 11, 2010 Verified by Email

I am writing about my disappointments in visiting your store1 at 125 Sheppard Ave E North York, ON M2K 1C5. It has happened to me and my friends on several occasions that when we order meals to-go, we were not given the food. For instance, tonight (April 10, 2010), I was at your store at 8:03 pm and my order # was 33930. I ordered a number of items and one of it was a Double Chocolate Muffin, which was my daughter's favorite. To my daughter's greatest disappointment, when I arrived home 30 minutes later, she found that the muffin was not there. I did not want to drive all the way back to your store, which will mean another 30 minutes delay of our dinner and on top of that, the fries and burgers would get cold. Anyway, this is NOT the first time that I do not the correct orders. My hope is that better service will be given/monitored in the future.
Also, may I bring to your attention that your poor service does not lie only upon the takeout service. On serveral occasions, very often, on a Tuesday afternoon (between 11:30-12:00), my daughter will be lining up to order food. Very often your staff will ignore her (because she is not tall enough) and would ask the adults around her to come forward and place their orders. I am just wondering that is this the service you provide in a 'kids friendly' restaurant?

Geanie (geanieliu@hotmail.com)

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By Blue Hound on June 2, 2012 Verified by Guest

Every Saturday, our co-workers and I enjoy having McDonald breakfast. However, the drive-through service at this location is terrible! Last two times we ordered pancake and there were no SYRUP!!! How can you eat pancake with no syrup?? And today, they forgot chocolate milk & orange juice... and most important, they forgot to give me forks!!!! I called to complain, but they don't pick up the phone...
I do not recommand drive-through... if you are at drive-through, make sure you check every single item!!!!

Write a Comment

By Carnelian Buzzard on May 26, 2010 Verified by Guest

Quick and very courteous; food was really good

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By geanieliu on April 11, 2010 Verified by Email

I am writing about my disappointments in visiting your store1 at 125 Sheppard Ave E North York, ON M2K 1C5. It has happened to me and my friends on several occasions that when we order meals to-go, we were not given the food. For instance, tonight (April 10, 2010), I was at your store at 8:03 pm and my order # was 33930. I ordered a number of items and one of it was a Double Chocolate Muffin, which was my daughter's favorite. To my daughter's greatest disappointment, when I arrived home 30 minutes later, she found that the muffin was not there. I did not want to drive all the way back to your store, which will mean another 30 minutes delay of our dinner and on top of that, the fries and burgers would get cold. Anyway, this is NOT the first time that I do not the correct orders. My hope is that better service will be given/monitored in the future.
Also, may I bring to your attention that your poor service does not lie only upon the takeout service. On serveral occasions, very often, on a Tuesday afternoon (between 11:30-12:00), my daughter will be lining up to order food. Very often your staff will ignore her (because she is not tall enough) and would ask the adults around her to come forward and place their orders. I am just wondering that is this the service you provide in a 'kids friendly' restaurant?

Geanie (geanieliu@hotmail.com)

Write a Comment