By Ms. Bustos on June 24, 2026 Verified by Google

I had a very disappointing experience with this business. The representative I spoke with, Marykate, was rude, disrespectful, and unprofessional throughout our interaction. I felt that my concerns were not addressed, and I was repeatedly given the runaround instead of receiving clear answers or assistance. I would not recommend this business to anyone. I hope management reviews how customers are treated and takes steps to improve the quality of their customer service.I will be reporting this to business bureau.

By Chris Leal on May 6, 2026 Verified by Google

Called over today to try and help an elderly that is facing foreclosure, women I spoke to that refused to give me her name (she knew her name would be in this) after me calling her out for her rudeness and her raising her voice, this review is very much well deserved as how is a women that works for this office going to literally tell me I’m lying about an the hoa rules are? Dam right I cursed her out after that ignorant comment she made.. not a way to treat people!! Do better!! The attorneys should do a better job of finding someone half way decent, like at least have some type of standard! I never faced a foreclosure and I’m fortunate enough to be able to help someone in a hardship especially an elderly!!

Enjoy another 1star review seems to be the only thing you guys are good at!!

Although I called back and a gentleman that answered was able to help and was kind!(thank you for that)

By Jared Millikan on February 27, 2026 Verified by Google

This law firm and attorneys needs to be disbarred and Mr. Mouch in particular!! This is a collection firm. They take cases that are decades old and then try to revitalize them, they make all kinds of motions, then they lose because they failed to appear, and then they make more last ditch efforts to try to reopen cases that they lose. They are basically harassing people on a daily basis!

By A on July 15, 2025 Verified by Google

I’m on disability. I’ve never owned a home and no vehicle in 2 years. They put a judgment Lien on personal items.
Jeffery Mouch was attorney on the case and Never once showed up in court(sent another). They do not return phone calls. Mouch mailed a pre-typed judgment letter to the Judge Before a second hearing was even scheduled. That was my experience.

By Javy Absher Jr on June 23, 2025 Verified by Google

I’ve been dealing with this company after they bought an old debt of mine from over 10 years ago. They took it to court, and my wages have been garnished for over two years now. While I accept responsibility for the debt, working with this agency has been extremely frustrating.

They rarely answer the phone, don’t return voicemails, and when I finally get through, they can’t provide accurate or current information about my balance. I’ve been told their reports are outdated by six months and that they only have one bookkeeper, which makes it very difficult to get clear answers.

If a company is going to take legal action and garnish wages, they should at least be transparent and responsive about where things stand. Very poor communication and lack of accountability.