By Betsy Allen on August 26, 2026 Verified by Google

This place is disgusting! From management and their attitudes to cleanliness. There’s bed bugs too. The kitchen is down right disgusting. There’s mold everywhere in this building if you look for it. They are beyond short staffed and the residents do NOT get the care they pay for. DO NOT SEND YOUR LOVED ONES HERE IF YOU CARE FOR THEM IN ANY ASPECT!!!! Forget them getting help showering or getting their medicine on time or at all. Anything you see during a tour is just a front. Even the sales director is writing fake reviews from her account and her husband’s account. Management is incompetent to the highest level. Private equity and only cares about making more money. In the first 5 months of the company taking over, they raised rent at least 3 times.
There are suppose to be Resident Council Meetings where all resident concerns can be addressed. All management is suppose to be there- now none attend the meetings so residents can’t even be heard anymore. RESIDENTS ARE IGNORED!
Gramercy- do not act like you are shocked by this and respond with an insincere apology. Do better.
Sincerely,
Horrified

By Dylan McKay on July 21, 2026 Verified by Google

My family has had an amazing experience with this assisted living community. From the moment you walk through the doors, you can tell the staff truly cares about the residents and treats them like family. Everyone is friendly, compassionate, and always willing to go the extra mile to make sure residents are comfortable, engaged, and well cared for.

The community is clean, welcoming, and offers a variety of activities that help residents stay active and connected. It’s clear that the team takes pride in creating a positive environment where residents can truly feel at home.

If you’re looking for a place where your loved one will be treated with dignity, respect, and genuine kindness, I would highly recommend this community. It’s comforting to know there are people who are so dedicated to providing exceptional care.

By Missy Bret on July 16, 2026 Verified by Google

The Residence at Gramercy is a beautiful community with caring and compassionate staff. The team goes above and beyond to make residents feel welcomed, respected, and cared for. You can truly see the dedication and kindness they bring every day.

By Sue Bratten on July 16, 2026 Verified by Google

The Residence at Gramercy is a wonderful place filled with caring and compassionate people. It’s comforting to know that seniors have a place where they are treated with kindness, dignity, and respect.

The staff truly goes above and beyond to create a welcoming environment where residents feel valued, supported, and cared for. Their dedication, patience, and commitment to making a difference in the lives of others is something to be appreciated.

It’s clear that The Residence at Gramercy is more than just a place to live — it’s a community where people matter.

By Allie Imhof on June 1, 2026 Verified by Google

We recently toured The Residences at Gramercy in Lincoln, and I was genuinely impressed.

The entire community was incredibly clean, well-maintained, and welcoming from the moment we walked through the doors. Every staff member we encountered was friendly, kind, and eager to help, which speaks volumes about the atmosphere they have created here.

A special shoutout to Kelsie, who led our tour. She was knowledgeable, professional, and so welcoming throughout the whole experience. She took the time to answer all of our questions, explain the different living options, and made us feel comfortable every step of the way.

If you're exploring independent or assisted living options for yourself or a loved one, this place is definitely worth adding to your list. First impressions matter, and ours was a very positive one. 💙