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Installations Élite

Installations Élite

3.5

(19 Reviews)

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Listed In: Windows and Doors

Installations Élite is the official authorized installer of Élite windows and doors in Québec and Lévis since 2002. Over 20 years of experience, more than 22,000 satisfied residential customers, APCHQ and RBQ certified. <b>Product range:</b> - PVC Horizon windows (casement, awning, sliding, hung,… Read more

3.5

19 Reviews

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Annie St-Hilaire

By Annie St-Hilaire on May 7, 2026 Verified by Google

Meticulous and professional installation team. Very satisfied with the service from start to finish.

Josée Roberge

By Josée Roberge on May 6, 2026 Verified by Google

A very efficient and experienced team. Everything is done professionally. We recommend them without hesitation.

Alexandre Morin

By Alexandre Morin on February 3, 2023 Verified by Google

Four months of waiting only to be told the work wouldn't be done after all, claiming they don't take on jobs downtown due to a lack of parking. They washed their hands of it, saying the concierge hadn't sent the message and no deposit had been taken. Even the sales representative was still waiting for the job. My concierge denied everything and reminded me himself that the City offers a free service for reserving street parking for construction or moving. It's a shame; they were referred to me by a friend, but I don't recommend them.

David Dallaire

By David Dallaire on January 19, 2022 Verified by Google

I had a door installed in early 2020. After an initial adjustment issue, condensation problems arose. They sent a technician to install mineral wool insulation in the handle. With a mild winter like 2020-2021, the problem seemed to be resolved, but with the frigid temperatures of this year, 2021-2022, they say it's normal because the last technician left a note stating that my house is too humid at 40% relative humidity. They are now refusing to provide service.

If you have unfortunately already purchased from them and need after-sales service, be careful not to discuss anything with their technicians. They will use it against you.

Sabrina C.

By Sabrina C. on November 27, 2020 Verified by Google

The only problem was that the employee who came to install the windows had to come back to install the moldings around them (the contract stipulated he would return later). He raised his voice because he wasn't happy; one of the moldings had a slightly more complex cut, and it was taking him longer than he had anticipated. I've been renovating for several months and have managed the project myself. He was the least courteous person I've ever dealt with.

The sales service was excellent, and the installation was well done. No complaints there. So, good quality and good sales service, but the courtesy of the installation workers needs improvement.

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Installations Élite 3.5 out of 5.0 based on 19 user reviews.

Installations Élite
5237 Bd Wilfrid-Hamel, Québec, QC
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Additional Business Details

Business Hours

Monday 9:00am - 4:00pm

Tuesday 9:00am - 4:00pm

Wednesday 9:00am - 4:00pm

Thursday 9:00am - 4:00pm

Friday 9:00am - 4:00pm

Saturday Closed

Sunday Closed

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