Business Hours
Monday 9:00am - 4:00pm
Tuesday 9:00am - 4:00pm
Wednesday 9:00am - 4:00pm
Thursday 9:00am - 4:00pm
Friday 9:00am - 4:00pm
Saturday Closed
Sunday Closed
Listed In: Windows and Doors
Installations Élite is the official authorized installer of Élite windows and doors in Québec and Lévis since 2002. Over 20 years of experience, more than 22,000 satisfied residential customers, APCHQ and RBQ certified. <b>Product range:</b> - PVC Horizon windows (casement, awning, sliding, hung,… Installations Élite is the official authorized installer of Élite windows and doors in Québec and Lévis since 2002. Over 20 years of experience, more than 22,000 satisfied residential customers, APCHQ and RBQ certified. <b>Product range:</b> - PVC Horizon windows (casement, awning, sliding, hung, fixed) - Hybrid PVC-aluminum windows - PVC patio doors (sliding 6/8 feet, French style) - Steel entry doors - Fiberglass entry doors All products are manufactured in Québec and meet Rénoclimat program performance standards. <b>Provincial rebates up to $200 per window and $400 per door</b> depending on ER rating. <b>Our service includes:</b> - Free in-home consultation and measurement - Detailed written estimate, no commitment - Removal of old installation and responsible disposal - Frame preparation and complete caulking - Installation by APCHQ and RBQ certified team - Warranty on products and workmanship <b>Two showrooms welcome you:</b> - Québec: 5237 boul. Wilfrid-Hamel, suite 110 - Lévis: 1810 route des Rivières, suite 105 We serve the greater Québec region on both shores of the St. Lawrence River. Contact us today for a free home estimate. Read more
By Annie St-Hilaire on May 7, 2026 Verified by Google
Meticulous and professional installation team. Very satisfied with the service from start to finish.
By Josée Roberge on May 6, 2026 Verified by Google
A very efficient and experienced team. Everything is done professionally. We recommend them without hesitation.
By Alexandre Morin on February 3, 2023 Verified by Google
Four months of waiting only to be told the work wouldn't be done after all, claiming they don't take on jobs downtown due to a lack of parking. They washed their hands of it, saying the concierge hadn't sent the message and no deposit had been taken. Even the sales representative was still waiting for the job. My concierge denied everything and reminded me himself that the City offers a free service for reserving street parking for construction or moving. It's a shame; they were referred to me by a friend, but I don't recommend them.
By David Dallaire on January 19, 2022 Verified by Google
I had a door installed in early 2020. After an initial adjustment issue, condensation problems arose. They sent a technician to install mineral wool insulation in the handle. With a mild winter like 2020-2021, the problem seemed to be resolved, but with the frigid temperatures of this year, 2021-2022, they say it's normal because the last technician left a note stating that my house is too humid at 40% relative humidity. They are now refusing to provide service.
If you have unfortunately already purchased from them and need after-sales service, be careful not to discuss anything with their technicians. They will use it against you.
By Sabrina C. on November 27, 2020 Verified by Google
The only problem was that the employee who came to install the windows had to come back to install the moldings around them (the contract stipulated he would return later). He raised his voice because he wasn't happy; one of the moldings had a slightly more complex cut, and it was taking him longer than he had anticipated. I've been renovating for several months and have managed the project myself. He was the least courteous person I've ever dealt with.
The sales service was excellent, and the installation was well done. No complaints there. So, good quality and good sales service, but the courtesy of the installation workers needs improvement.
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