Business Hours
M-Su 24hr (VANCA is a virtual service with no walk-in location. Online resources and the support request form are available 24/7, including holidays. Requests are answered as soon as possible. VANCA is not an emergency service.)
VANCA
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VANCA is a free, veteran-led virtual support service for Canadian Armed Forces veterans, serving members, families and survivors across Canada. We help people understand VAC benefits, organize paperwork, prepare claims, understand decisions, explore review or appeal options, and connect with… VANCA is a free, veteran-led virtual support service for Canadian Armed Forces veterans, serving members, families and survivors across Canada. We help people understand VAC benefits, organize paperwork, prepare claims, understand decisions, explore review or appeal options, and connect with trusted services. Our plain-language tools and one-to-one support cover medical release, transition, rehabilitation, family and caregiver needs, and other military-to-civilian challenges. VANCA also identifies recurring gaps in the system and advocates for practical change. We provide non-clinical information and support—not legal, medical, clinical or emergency services. Online resources and the support request form are available 24/7 at vanca .org Read more