By Fabio Passos on July 21, 2026 Verified by Google

Every visit to Bucherer at Bal Harbour Shops is an experience in itself. Their selection of watches and jewelry is exceptional, but that's almost the easy part — as one of the largest authorized dealers for so many brands, the inventory is a given. What really sets them apart is the service. The attention I've received from Pily and the store director, Abbe has been outstanding. They're knowledgeable, genuinely welcoming, and never make you feel rushed. They take the time to understand what you're looking for and make every visit feel personal. Highly recommend asking for either of them if you're in the market for something special.

By DW Johnson on July 17, 2026 Verified by Google

Been buying from Rolex and Tourneau now Bucherer for years. Andrew is the most knowledgeable, observant, patient and incredible sales associate in the game. Tells
You how it is and always tries his best to help. The kindness and ambiance is top notch above par. If you ever need a watch go seem him in Bal Harbour and tell him I sent you!

By Brentlie Samuel on June 26, 2026 Verified by Google

I bought my Ulysse Nardin from Liz about a year ago, I hit a milestone in my career and the experience stuck with me. Lately I’ve been thinking about celebrating my next milestone with another watch, so I stopped by the store hoping she’d be there. Luckily she was there and was very patient with me.

I saw some potential models with Rolex and was introduced to other brands which I liked. It’s rare to find someone who remembers their clients and makes you feel valued long after the initial purchase. I’ll definitely be back !

By Jefta Landry Liadi on April 8, 2026 Verified by Google

This is how a luxury shopping should be! Truly love the hospitality I got from Renee. Not only she helped me picking a watch, but also educating me on the other products. Such a great person to begin with, and even a greater client advisor. A 10/10 experience overall ✨

By Joel Hidalgo on October 10, 2025 Verified by Google

I had an excellent experience at Bucherer 1888 in Bal Harbour, thanks to Liz, the Rolex AD representative. She was awesome—accommodated me on short notice with no appointment and treated me with genuine respect and attention.

Liz took the time to really listen to what type of watch I was looking for and why. She wasn’t dismissive or rushed—just genuinely interested in understanding my preferences. She made thoughtful suggestions and set realistic expectations, which I truly appreciated.

Even after my visit, Liz followed up to check in, which shows her professionalism and genuine care for clients. Rolex is a proud brand, and Liz absolutely embodies the qualities that make the brand special—class, attentiveness, and authenticity.