By helmetless on May 19, 2008 Verified by Email

I had to special order a helmet because they had none in stock and Sarah told me it would come in ONE week, and she would call me when it came in. The next week after receiving NO phone call I went to the shop and it had not come in. Since the store is only open weekends I could not go due to other obligations. I then received an email saying that the helmet had arrived, when I went to pick up the helmet it was the wrong size! She said that she would send it back that week, the following weekend I called her and it still was not in because now she is placing an order for more helmets and my SPECIASL ORDER will come in then. You think that a small business owner would be a little more concerned and on the ball about keeping customers. Stupidly I pre-paid, and if I EVER get the helmet I will never again go to Dreamridge tack shop, but make the drive elsewhere. This is ridiculous.

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By helmetless on May 19, 2008 Verified by Email

I had to special order a helmet because they had none in stock and Sarah told me it would come in ONE week, and she would call me when it came in. The next week after receiving NO phone call I went to the shop and it had not come in. Since the store is only open weekends I could not go due to other obligations. I then received an email saying that the helmet had arrived, when I went to pick up the helmet it was the wrong size! She said that she would send it back that week, the following weekend I called her and it still was not in because now she is placing an order for more helmets and my SPECIASL ORDER will come in then. You think that a small business owner would be a little more concerned and on the ball about keeping customers. Stupidly I pre-paid, and if I EVER get the helmet I will never again go to Dreamridge tack shop, but make the drive elsewhere. This is ridiculous.

Write a Comment