By Jeremy Brown on August 25, 2026 Verified by Google

Such amazing people working here. I would encourage anyone to bank here.

By Roderick Vanderbilt on May 28, 2026 Verified by Google

Shaylee is so beautiful. She is awesome. She helped me out with all of my banking information. She went over and piano. Just wanted to say thank you gate city.

By Jaret Halverson on December 23, 2025 Verified by Google

Decent bank. Cash back on atms. Make sure to tell them you dont want charges that can overdraft your account and for some reason they say they can't stop some charges from going through while literally every other bank in america can. I dont get it but worth a try. They have rewards for setting up new accounts. Suggest waiting for a $100 reward for it.

By Kayla Fletcher on March 3, 2020 Verified by Google

Updated review: after making this post I recieved a call from a local manager who profusely apologized and fixed my account in a few clicks. She was very very kind and told me the original banker I had dealt with would be re trained on customer service skills. I am still struggling with fees being applied before credits, but they are working on it.
Original post: Worst bank I have ever dealt with. Customer service reps are beyond rude. Checks get rejected even if your paycheck is in there and "pending". NSF are applied before the debit is finalized.

By Dustin Ehrlin on April 21, 2018 Verified by Google

Best bank in town! Best rates in town. We switched everything over to them after one visit and have not looked back. Always treated great with fast and friendly service. I mean if all that isn't enough if you go inside they have fresh baked cookies they make in the bank. I mean who does that? Gate city that's who. Check it out and if you switch like I did tell them I sent ya because they give you free stuff for referring people too. 😀