By Lina L on March 21, 2024 Verified by Google Sign Waterproofing

I recently enlisted the services of Sign Waterproofing Inc. for a critical waterproofing project at my home. The experience from start to finish was exemplary, far exceeding my expectations in every aspect of service, quality, and professionalism.

One of the highlights of my experience was the exceptional customer service provided by Yong, a sales representative at Sign Waterproofing Inc. Yong's professionalism, product knowledge, and genuine care for customer needs were apparent from our very first interaction. He took the time to understand my specific situation, offering tailored solutions that addressed my concerns without pushing unnecessary services.

Yong's approach to customer service is a rare find in today's fast-paced world. He was always available to answer my questions, providing detailed explanations and updates throughout the process. His commitment to ensuring customer satisfaction made a significant impact on my experience, making it not just a transaction, but a partnership.

The team at Sign Waterproofing Inc., under Yong's guidance, executed the project flawlessly. They arrived on schedule, worked efficiently, and maintained a clean and organized work site. The attention to detail and the quality of their workmanship were evident in the finished project, which not only solved my waterproofing issues but also added value to my property.

Moreover, Yong followed up after the project completion to ensure that I was completely satisfied with the work and to address any further questions I might have. This level of post-service care was the cherry on top of an already outstanding experience.

In conclusion, if you're looking for a waterproofing company that offers high-quality work, professional service, and unparalleled customer care, look no further than Sign Waterproofing Inc. And make sure to ask for Yong; his dedication to excellence and customer satisfaction will make your experience unforgettable. I wholeheartedly recommend their services and will definitely be a returning customer for any future needs.

Write a Comment

By Jayson Ladines on May 10, 2023 Verified by Google Sign Waterproofing

We were very pleased with the service and work done by Sign Waterproofing Inc. We had a serious water leaking in the basement. I called the company and sent some pictures of the problem and Yong scheduled the home visit. He explained everything and answered all our questions and provided us with the quote which is a great value for your money. Yong and his crew arrived on-time, very professional and worked very hard. Thank you Yong and to your team for a job well done!!! No leaking basement anymore! I highly recommend Sign Waterproofing Inc. to everyone for any basement waterproofing.

Write a Comment

By JP Eskander on August 22, 2020 Verified by Google Sign Waterproofing

SignRoofing completed my roofing replacement today. Yong was the main contact person. The job was professional, on-time, great value for the money. Thank-you for a job well done!

Write a Comment

By Mia L on June 27, 2019 Verified by Google Sign Waterproofing

We contacted Sign Roofing based on their ratings, for an estimate to replace the roof of our semi-detached house and garage for our house and our attached neighbour's house. Not all companies want to replace a roof on a 3-storey house. Yong came to give us and our attached neighbour an estimate. He flew a drone over the properties to do the estimate.

We chose Owens Corning shingles with an underlayment over the entire roof, including ice water shield for the first 3 feet. After giving a ten percent deposit of agreeing to the price, they came to install ours and our neighbours roof about one month later.

Jay showed up with a crew of five others at 8am to install the roof, and sectioned off the work areas with yellow tape. They wore hard hats for protection. They worked solidly with only a break for lunch, completing the work on both houses and the garages by 4pm.

After the work was completed, they cleaned up thoroughly. Yong came and flew the drone over the new roof to take pictures, which he sent to us. Yong has been quite responsive, very friendly and punctual throughout the process and answered all our questions. Overall we are quite satisfied with the work and would recommend them to others.

Write a Comment

By Rob on May 17, 2019 Verified by Google Sign Waterproofing

Absolutely outstanding. Yong is committed to customer service. The crew is hard working and professional. Very happy with my new roof. At the end of the job Yong did a thorough inspection and even did a 2nd cleaning of the property to ensure no nails and debris were left around. This company is very serious about making the customer happy. I highly recommend Sign Roofing for your roofing needs.

Write a Comment