By Mary Tobee on July 12, 2026 Verified by Google

Rooms are not well kept. Carpet smells old. No good ventilation. We had a horrible experience when stayed here. The refrigerator and toilet doesn't work. The ice machines om floors 3, 2, and 1 don't work. Rooms are smelly and stuffy. Nothing works. There wasn't enough staff and no one cleaned up our rooms, replaced our towels, or replenished our toilet tissue unless we inform the front desk first. Very disorganized. The public bathroom on the ground floor is disgusting. Someone had an accident in there and no housekeeping staff has cleaned the bathroom yet. Absolutely disgusting.

By Waddle Waddle on July 6, 2026 Verified by Google

I booked a 3 night stay from july 1 - July 3. Upon checking in, we were cycled through 3 rooms. The first room had blood, feces, hair , mold and more. The bed tilted. The second room was even worse. The 3rd room better, bit still very dingy. I had to leave after 1 night.

By alexa fuentes on May 11, 2026 Verified by Google

This place is disgusting and completely unprofessional. Roaches in the room, no hot water. and on top of that, I felt unsafe during my stay. There was a man who repeatedly followed me into the elevator and lingered outside his room, pretending to unlock his door while watching us. He was mumbling things that I couldn’t clearly understand, and it was extremely unsettling. As a guest, you should feel safe where you’re staying, and that was not the case here.

We left in less than 3 hours because it was that bad, and they still refused to give a refund. I called multiple times asking for a manager—he was “never available” and no one ever bothered to call back.

Dirty, unsafe, and they clearly don’t care about their guests. Do yourself a favor spend a little extra money and book literally anywhere else.

By Sierra Wrenn on April 30, 2026 Verified by Google

Walking into the hotel it had a STRONG odor that only got worse walking into the room. It smelled like dirty, sweaty socks. The bed was nothing like the other 3 comfort suites I’ve stayed at. This one was so old you could feel the springs when sitting down and then after a few moments me and my son started to itch and feel bugs on us. I checked the mattress and it was gross with dark stains. We left immediately. Didn’t even want to see another room because there’s no way the other rooms don’t have bedbugs too. Didn’t stay the night. Disgusting and disappointing . I received NO REFUND when the third party I ordered the room from reached out to the hotel. What a disgrace. They also charge a $150 deposit fee that was not displayed before ordering the room!

By Ayz'Sha Thompson on December 20, 2025 Verified by Google

Our stay was disappointing. The original room wasn’t cleaned properly…the floors were filthy, surfaces were extremely dusty, and there were multiple stains on the bedding. After speaking with the front desk, we switched but downgraded to a double-bed room on the second floor at the end of the hall. In that room, the lights barely worked (one flickered, the entry light didn’t work at all), the floor was still dirty, and there was leftover food on the floor. We switched rooms again and were given another double-bed room and just bit the bullet. Overall, cleanliness and maintenance were major issues. The front desk was rude and not understanding! AS SHE WAS SLEEP ON MULTIPLE OCCASIONS (the fairly small Indian lady) When I asked to extend my stay I was told that they’re weren’t any clean rooms on top of I’d have to pay the deposit again but let’s actually break down the rooms …the heat DOES NOT WORK! In the first room before we was switched the outlet within the room didn’t work. Only the one on the floor, The toilet kept making this weird noise after you flush it and it lasted for HOURS majority through night I had to fix the toilet myself as it again was making noises all night, the clean towels were dirty the chair in out was room was nefarious ! IM DISAPPOINTED ! I have more proof as they are videos.
SAFE TO SAY AS I WAS CHECKING OUT THE LADY AT THE FRONT DESK WAS SOOOO NICE HER NAME WAS BRI I APPRECIATE HOW UNDERSTNADING