Spectrum

Spectrum Verified by Soci

3.4

(223 Reviews)

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Listed In: Internet Service Providers

3.4

223 Reviews

Write a Review
Pamela Ray

By Pamela Ray on July 10, 2026 Verified by Google

I don’t usually do reviews but Bryan and his team went above and beyond to get my husband and I connected to WiF calling in a very remote area. Best experience ever.

Jeff Jones

By Jeff Jones on May 30, 2026 Verified by Google

This service is horrible. Have too fight with them too get a modem swapped out. If I could give them no stars I would. I’m the son of the account holder and they want my incapable parent to show up when they can’t even leave the house just to swap it out. This company has went down hill

Me

By Me on May 18, 2026 Verified by Google

I came into this store simply to pay a bill and left feeling uncomfortable and honestly sad for the employees working there. The overall atmosphere felt tense and off, and many of the staff looked stressed and unhappy rather than supported or comfortable in their workplace. What stood out most was how forced the upselling felt. Employees appeared pressured to continue pushing products and services even after customers had already said no multiple times, which made interactions feel awkward and uncomfortable for everyone involved. I also witnessed on multiple occasions nows where customers became enraged and upset, and it did not seem like employees had any management support. From my perspective, staff were left to handle difficult situations on their own without visible leadership stepping in to help or de-escalate. Watching employees deal with frustrated customers while appearing overwhelmed made me genuinely feel bad for them. Sadly seems like this is a normal for the employees there since it’s nearly identical whenever I have to go there. Unfortunately, the atmosphere here feels strained and lacking for both staff and customers feel respected and supported.

Jen Lall

By Jen Lall on May 18, 2026 Verified by Google

Very disappointing experience with management. The store manager Maria treats employees poorly, avoids helping customers, and shows obvious favoritism toward one employee by doing their work while others are left without support. It creates a negative atmosphere that affects both staff morale and customer service. I hope ownership takes these concerns seriously and works toward better leadership.

Michael McCabe

By Michael McCabe on March 11, 2026 Verified by Google

Greatest customer service I have received at an in location business. I believe his name is Josh but, this gentleman has tattoos on his arms, long blonde hair, very tall but has an aura that is welcoming. The spectrum at the riverside plaza is the location of this amazing gentleman. You are very lucky to have him on your team!!

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Spectrum 3.4 out of 5.0 based on 223 user reviews.

Spectrum
886 Columbia Street, Hudson, NY
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Additional Business Details

Business Hours

Monday 08:00 - 18:00

Tuesday 08:00 - 18:00

Wednesday 08:00 - 18:00

Thursday 08:00 - 18:00

Friday 08:00 - 18:00

Saturday 08:00 - 18:00

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