By Samara Gosha on June 2, 2026 Verified by Google

I need customer support. I paid the buy 2 get 1 free at a kiosk in Kroger and none of the keys work at all. I would like a refund. No credit. Just my money back

By Ashley tolbert on March 24, 2023 Verified by Google

If I could give a - star I would . These people play games I called them at 750 pm it is now 942 . I was told 10 min . I was told driver in traffic to give 8 more mins it's now 943 . No call no show no nothing . Please find someone else cause this is not it....

By Quita Quita on October 9, 2021 Verified by Google

I ordered 3 keys and they worked perfectly for my main door of my home. I would definitely use the KeyMe kiosk again.

By K Robinson on October 6, 2020 Verified by Google

I called for a tow for my Aunt who was locked out of her vehicle and her phoned died while calling me for assistance. The key was in the trunk. The operator checked address of location & stated she will have the driver call me when he gets to her. The driver called 20min later, verified me and my Aunty’s information, put me on hold, then hung up. I reiterated to him her phone died. A dispatcher later called 17min later and stated the driver did not have a contact number for the pick up but I reiterated she is a woman, alone in the Aldis parking lot and her phone died. He said ok. 2 hours later the lady calls back and says they were calling to quote a price (on what service??). I explained the driver never showed and that’s messed up, she stated “Well that’s ok and since my aunt received help, have a good day, I said no ma’am that’s not right and she hung up on me! Poor Quality!! BUYER BEWARE

By garis milsaps on September 3, 2020 Verified by Google

Mr. Jay came in very professional, social distance himself from all members of the home properly and took care of the issue within minutes. If I had to use this company again I would request Mr. Jay's services again. Thank you so much