Business Hours
Monday 8:30am - 5:30pm
Tuesday 8:30am - 5:30pm
Wednesday 8:30am - 5:30pm
Thursday 8:30am - 5:30pm
Friday 9:00am - 5:00pm
Saturday Closed
Sunday Closed
Year Established
2010
Listed In: Insurance, Insurance Agents, Car Insurance
Cindy Deschamps: Allstate Insurance serves Schertz and Guadalupe County, TX, providing trusted insurance solutions for auto, home, renters, condo, business, and life coverage. The team offers personalized, client-focused service in both English and Spanish, helping clients protect what matters… Cindy Deschamps: Allstate Insurance serves Schertz and Guadalupe County, TX, providing trusted insurance solutions for auto, home, renters, condo, business, and life coverage. The team offers personalized, client-focused service in both English and Spanish, helping clients protect what matters most. With over 800 combined Google and website reviews, the agency is known for responsive support and building long‑term relationships, backed by the strength and reliability of Allstate. Backed by more than 15 years of experience, the team has been consistently recognized for excellence through both community honors and national agency awards including: Allstate Leader’s Forum, Circle of Champions Award, Honor Ring, National Conference Award and National Forum. The agency’s long-standing commitment to customer care, professional expertise, and community involvement continues to set it apart as a trusted leader in insurance. Read more
By Long Nguyen on August 12, 2026 Verified by Google
Shout out to Jose Martinez for consistently following up and addressing not only my home insurance but my auto insurance as well. I was able to switch over and back to Allstate through his health and knowledge. Not only am I getting a better rate but I get personal attention from his team.
By Alexis Dorn on July 2, 2026 Verified by Google
We worked with Ashley to switch our home & car insurance and everything was explained well and the process was easy. Ashley helped us resolve an inspection issue quickly as well.
By Priscilla Mungia on June 25, 2026 Verified by Google
had a great experience with this company, mostly thanks to Jose. Not only did I get my quote processed and completed in record time, but Jose was also incredibly professional. He went the extra mile to assist me with all possible discounts. Highly recommend!
By Dale Curry on June 5, 2026 Verified by Google
Perhaps the most unprofessional agency I’ve ever had to deal. When they were recording my business, they promised that if there was ever any claim they would be a part of that process. Eventually, they were able to meet my quote for my previous insured GEICO. Yet for years, though I didn’t have a claim every renewal would be a 5 to 10% premium jump, then when I hit a sign, avoiding another car, technically my fault, couldn’t get these people to answer a call. I had also asked for identity protection. She indicated that I had coverage in a sufficient amount my bad, I should’ve checked it because it was a measly $25,000 as part of my renters insurance .
I had to deal with Allstate’s AI or voice enabled system. Naturally, they increased my rates significantly. When I took out the policy, I gave them a copy of my decorations and said that they should bid the exact same coverage.. only to discover years later they had massively reduced my coverage for our renters insurance in order to meet the quote. This week before going to a new coverage I confronted Cindy on the phone on this matter. Her response was essentially I should’ve checked my coverage and changed it myself.. this agency will promise you everything and deliver nothing
By Christel Egby on April 17, 2026 Verified by Google
Ashley at Allstate did a great job when I inquired about changing my insurance. She is very knowledgeable and explained everything in detail and options to me. It was very easy to make changes/adjustment. I appreciate all the help and info Ashley provided me. It is was great working with her.
Thank you Ashley
By Sandy Pants on April 14, 2026 Verified by Google
I am in the process of taking care of my mother's estate. She worked with Allstate for her insurance needs. I called looking for guidance and spoke with Ashley. She was empathetic, understanding and did her absolute best to ensure all my needs were met. Thank you for all of your help Ashley. It was an absolute pleasure working with you.
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