By Rae Lam Fox on July 7, 2026 Verified by Google

We’ve had a few storage units over the years. Of the 4 companies that we tried, Green Storage has been our best experience thus far. Their customer service is above excellent. They made it easy for us to move units as we slowly downsized content.

By skyeee jiang on April 28, 2026 Verified by Google

Had such a great experience at Green Storage! The staff were incredibly patient, welcoming, and genuinely helpful throughout the whole process. They took the time to answer all my questions and really tried to find the best option for my needs instead of just trying to sell me something. You can tell they truly care and always think from the customer’s perspective. Their kindness and professionalism made everything so much easier. Highly recommend if you’re looking for storage with amazing service!

By George P. on April 27, 2026 Verified by Google

Super easy to set up online, later that day got a phone call to finish setting it up in person, Michael and Mike in person were excellent. Amazing customer service, very friendly, made everything super easy. Also, one of the more affordable options!

By Timothy M on October 27, 2025 Verified by Google

Just got our storage thanks to Mike, David, and John. Mike was friendly and very accommodating. He gave great instructions for how to access my unit, where to park, and how to get in and out. He met me after his shift ended to help me check out and answer any last questions I had. The space is clean, the temperature was reasonable on a hot summer day. The only issue I had was loading elevator 2 had faulty buttons. I had to hold down the #4 the whole time otherwise it would not move. I got stuck in the elevator for several minutes until I figure this out. Good thing I'm a pro at escape rooms!

Update 9/12
The elevator button was never fixed and ended up completely broken for the 4th floor despite my earlier comments. Other customers I spoke to also found this issue. One of two exit gates is also broken and has been several weeks without repair. I am moving soon and don't want to have to use an elevator on the other side of the building.

Update 9/15
The elevator button is fixed although it was replaced with a different button altogether. One of the exit keypads still remains broken.

Update 10/27
The exit keypad was repaired sometime in the past few weeks. Mike is friendly and helpful as always!

By James Seo on October 22, 2025 Verified by Google

This was my first time experience with Green Storage, and this location actually exceeded my expectations!

The office and the storage facility are conveniently located and the staff - Michael and Mike are absolutely amazing. They have been extremely helpful and supportive, providing appropriate guidance and recommendations. I really appreciate the customer service.

The unit is very well maintained, is spacious and even has shelving inside for more convenient storage.

Highly recommended for all your storage needs in downtown Toronto. That said, as I am aware, this chain has multiple locations across GTA.