Star's Custom Shutters

Star's Custom Shutters

3.5

(8 Reviews)

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7885 Tranmere Dr #22, Mississauga, ON, L5S 1V8

905-673-1053

Listed In: Window Coverings

3.5

8 Reviews

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Cinnabar Anteater

By Cinnabar Anteater on June 18, 2013 Verified by Guest

Excellent price and great quality

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Bazaar Hermit-crab

By Bazaar Hermit-crab on August 15, 2012 Verified by Guest

I have used this company in three homes. They always give me the best price. Their installers are professional and quick and yes, they will address any issues you have.

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SMT

By SMT on March 25, 2011 Verified by Email

Completely unacceptable the painter is blind the installer was rude to my wife when she pointed out problems and was very intimidating. When I went in to complain a shutter FELL APART OVER MY BABYS CRIB a second time in person all of a sudden no one speaks english! NEVER USE THIS COMPANY!

Not even to mention that we did not recieved what we beieved we ordered. One of the shutters got wet when i left the window open and paint washed off like sugar so when i sanded it down to repaint it i founnd it wasnt even solid wood but little scraps that had been glued together

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R

By Star's Custom Shutters

Hi Mr SMT, We have been in shutters business for 10 years and this is the first time we've heard from your comment. The story as you said is not really ... or it is really hard to confirm.... But anyway we were and we are always willing to do if anything happens like this, special for this concern... Please call (905) 673-1053 and ask for Lee, I will try the best to solve the problem with you and hopefully the result will make you feel better. Thank you and expect to hear from you soon.

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dardsa

By dardsa on January 5, 2010 Verified by Email

I had shutters installed for 8 windows of different sizes including a patio door. installers came at the appointed date and time and i even got an alert call the previous day. the advantage is that the vertical part of teh frame is narrow so it does not obscure teh window as some other shutters do. installation was done quickly and with little fuss. the installer noted 2 shutters would not fit as measurements done by their guy were incorrect. this was fixed and shutters installed in 3 business days (i am 75km from their location) with no cost to me. Very satisfied with and company ...........

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Coral Water-Buffalo

By Coral Water-Buffalo on August 22, 2009 Verified by Guest

just got it install last week, look great, amazing price and the 2 friends that recommend me also love it.

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JennC

By JennC on June 19, 2009 Verified by Email

i have owned shutters in 3 of my homes and never had any issues, unfortuately i had a poor experience with "star shutters" first of all the quality of the shutters was very poor and not like the samples i was shown there are runs in the paint the louvers do not close properly and the installer was less then professional and there is NO SERVICE after your purchase even though i was assured there was a guarantee and no chance of a refund BUYER BEWARE

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Cherry Grouse

By Cherry Grouse on April 15, 2009 Verified by Guest

I have had my shutters for almost 3 years and have had no issues. Fabulous price, decent service.

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cdnhomeownr

By cdnhomeownr on August 13, 2008 Verified by Email

Price is too good to be true.
Looks good, but don't touch it. Not of the same quality as most other wooden shutter manufacturers.

Rough, sloppy work and don't expect them to deliver a clean product.

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Cinnabar Anteater

By Cinnabar Anteater on June 18, 2013 Verified by Guest

Excellent price and great quality

Write a Comment

Bazaar Hermit-crab

By Bazaar Hermit-crab on August 15, 2012 Verified by Guest

I have used this company in three homes. They always give me the best price. Their installers are professional and quick and yes, they will address any issues you have.

Write a Comment

SMT

By SMT on March 25, 2011 Verified by Email

Completely unacceptable the painter is blind the installer was rude to my wife when she pointed out problems and was very intimidating. When I went in to complain a shutter FELL APART OVER MY BABYS CRIB a second time in person all of a sudden no one speaks english! NEVER USE THIS COMPANY!

Not even to mention that we did not recieved what we beieved we ordered. One of the shutters got wet when i left the window open and paint washed off like sugar so when i sanded it down to repaint it i founnd it wasnt even solid wood but little scraps that had been glued together

Write a Comment

R

By Star's Custom Shutters

Hi Mr SMT, We have been in shutters business for 10 years and this is the first time we've heard from your comment. The story as you said is not really ... or it is really hard to confirm.... But anyway we were and we are always willing to do if anything happens like this, special for this concern... Please call (905) 673-1053 and ask for Lee, I will try the best to solve the problem with you and hopefully the result will make you feel better. Thank you and expect to hear from you soon.

Write a Reply

dardsa

By dardsa on January 5, 2010 Verified by Email

I had shutters installed for 8 windows of different sizes including a patio door. installers came at the appointed date and time and i even got an alert call the previous day. the advantage is that the vertical part of teh frame is narrow so it does not obscure teh window as some other shutters do. installation was done quickly and with little fuss. the installer noted 2 shutters would not fit as measurements done by their guy were incorrect. this was fixed and shutters installed in 3 business days (i am 75km from their location) with no cost to me. Very satisfied with and company ...........

Write a Comment

Coral Water-Buffalo

By Coral Water-Buffalo on August 22, 2009 Verified by Guest

just got it install last week, look great, amazing price and the 2 friends that recommend me also love it.

Write a Comment

JennC

By JennC on June 19, 2009 Verified by Email

i have owned shutters in 3 of my homes and never had any issues, unfortuately i had a poor experience with "star shutters" first of all the quality of the shutters was very poor and not like the samples i was shown there are runs in the paint the louvers do not close properly and the installer was less then professional and there is NO SERVICE after your purchase even though i was assured there was a guarantee and no chance of a refund BUYER BEWARE

Write a Comment

Cherry Grouse

By Cherry Grouse on April 15, 2009 Verified by Guest

I have had my shutters for almost 3 years and have had no issues. Fabulous price, decent service.

Write a Comment

cdnhomeownr

By cdnhomeownr on August 13, 2008 Verified by Email

Price is too good to be true.
Looks good, but don't touch it. Not of the same quality as most other wooden shutter manufacturers.

Rough, sloppy work and don't expect them to deliver a clean product.

Write a Comment

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Star's Custom Shutters 3.5 out of 5.0 based on 8 user reviews.

Star's Custom Shutters
7885 Tranmere Dr #22, Mississauga, ON
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