By Shanec on November 30, 2011 Verified by Email

Do not shop here. I received the worst customer service of my life. I purchased defective shoes, and returned them within days of buying them, and rather than refunding my money or exchanging the shoes, they told me I would have to wait 4 weeks for the manufacturer to take a look at the shoes. They don't backup their products. I had to buy another pair of shoes from another store while I wait for the ones I brought from Eco. Their customer service is shamefully, tasteless. Do not buy anything from here. G to mountain equipment co op instead, they have all the same stuff for lower prices

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By Shanec on November 30, 2011 Verified by Email

Do not shop here. I received the worst customer service of my life. I purchased defective shoes, and returned them within days of buying them, and rather than refunding my money or exchanging the shoes, they told me I would have to wait 4 weeks for the manufacturer to take a look at the shoes. They don't backup their products. I had to buy another pair of shoes from another store while I wait for the ones I brought from Eco. Their customer service is shamefully, tasteless. Do not buy anything from here. G to mountain equipment co op instead, they have all the same stuff for lower prices

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